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Cited by

• 2017Perceived value and flow experience: Application in a nature-based tourism context299 cited
• 1996Relationship Marketing: the Importance of Customer-Perceived Service Quality in Retail Banking169 cited
• 2012Customer loyalty marketing research: A comparative approach between hospitality and business journals159 cited
• 2010Searching for Relationship Value in Business Markets: Are We Missing Something?149 cited
• 2009Efficiency and quality as economic dimensions of perceived value: Conceptualization, measurement, and effect on satisfaction122 cited
• 2014Interpreting value in the customer service experience using customer-dominant logic120 cited
• 2016Exploring price fairness perceptions and their influence on consumer behavior120 cited
• 2018An examination of the role of service quality and perceived value in visitor attraction experience117 cited
• 2015The efficacy of shopping value in predicting destination loyalty113 cited
• 2018Selling remanufactured products: Does consumer environmental consciousness matter?96 cited
• 2014Higher quality or lower price? How value-increasing promotions affect retailer reputation via perceived value90 cited
• 2002Understanding the younger Singaporean consumers’ views of western and eastern brands89 cited
• 1997Why are so many goods priced to end in nine? And why this practice hurts the producers