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Elaborating the halo effect of SCCT: how and why performance history affects crisis responsibility and organizational reputation
16 references·14 citing·37 second hop
Elaborating the halo effect of SCCT: how and why performance history affects crisis responsibility and organizational reputation (2017)Elaborating the halo effect of SCCT: how …Advances in Consumer Research (2025)Advances in Consumer ResearchA Theory of Cognitive Dissonance (2017)A Theory of Cognitive Dissona…Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Protecting Organization Reput…Qualitative research: Methods in the social sciences (2006)Qualitative research: Methods…Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Ongoing Crisis Communication:…Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Basics of qualitative researc…Reputation: Realizing Value from the Corporate Image (1996)Reputation: Realizing Value f…Qualitative Interviewing: The Art of Hearing Data (1996)Qualitative Interviewing: The…Qualitative data analysis (2nd ed) (1996)Qualitative data analysis (2n…Social cognition, 2nd ed. (1991)Social cognition, 2nd ed.Naturalistic inquiry (1985)Naturalistic inquiryAn attributional theory of achievement motivation and emotion. (1985)An attributional theory of ac…Attribution Theory and Research (1980)Attribution Theory and Resear…A Theory of Cognitive Dissonance (1957)A Theory of Cognitive Dissona…Attitudes and Cognitive Organization (1946)Attitudes and Cognitive Organ…A constant error in psychological ratings. (1920)A constant error in psycholog…A Systematic Review of Attribution Theory Applied to Crisis Events in Communication Journals: Integration and Advancing Insights (2025)A Systematic Review of Attrib…Unpacking the behavioural outcomes of internal crisis communication: Underlining nexus of employee task performance, crisis responsibility and work well‐being to improve organizational reputation (2024)Unpacking the behavioural out…Warranted inferences of mediation and possibility of a threshold effect: Verifying the mediating effects of anger in situational crisis communication theory (2023)Warranted inferences of media…Firms' responses to environmental misconduct accusations under the condition of contested practice complexity: Evidence from the palm oil production industry (2023)Firms' responses to environme…Reputational impact of Covid‐19 pandemic management on World Health Organization among Indian public health professionals (2022)Reputational impact of Covid‐…Morality rules: Understanding the role of prior reputation in consequences of scansis (2022)Morality rules: Understanding…The Value of Brand Fans during a Crisis: Exploring the Roles of Response Strategy, Source, and Brand Identification (2021)The Value of Brand Fans durin…Examining organization‐public relationships in crises: A thematic meta‐analysis of updated literature from 1997 to 2019 (2021)Examining organization‐public…The Price of Good Friendships: Examining the Roles of Relationship Norms and Perceived Controllability in Service Failure Encounters (2020)The Price of Good Friendships…How Organizations in Different Cultures Respond to Crises: Content Analysis of Crisis Responses between the United States and South Korea (2020)How Organizations in Differen…Does affective evaluation matter for the success of university-industry collaborations? A sentiment analysis of university-industry collaborative project reports (2020)Does affective evaluation mat…Underlying processes of SCCT: Mediating roles of preventability, blame, and trust (2019)Underlying processes of SCCT:…Do Ethics Matter? Investigating Donor Responses to Primary and Tertiary Ethical Violations (2019)Do Ethics Matter? Investigati…A good company gone bad (2018)A good company gone badResearching Lived Experience: Human Science for an Action Sensitive Pedagogy (1990)Narrative Inquiry: Experience and Story in Qualitative Research (1999)Using thematic analysis in psychology (2006)Document Analysis as a Qualitative Research Method (2009)Seeking Qualitative Rigor in Inductive Research (2012)Generalized expectancies for internal versus external control of reinforcement. (1966)Psychological stress and the coping process (1966)Learned helplessness in humans: Critique and reformulation. (1978)Emotional Intelligence (1990)Expectancy–Value Theory of Achievement Motivation (2000)Motivational Beliefs, Values, and Goals (2002)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Case Study Research: Design and Methods (1984)The Practice of Social Research (1989)A method of analysing interview transcripts in qualitative research (1991)The Reification of Absorptive Capacity: A Critical Review and Rejuvenation of the Construct (2006)How to plan and perform a qualitative study using content analysis (2016)Social perception and phenomenal causality. (1944)A Theory of Co-operation and Competition (1949)Structural balance: a generalization of Heider's theory. (1956)The Elaboration Likelihood Model of Persuasion (1986)The case for motivated reasoning. (1990)Managing Legitimacy: Strategic and Institutional Approaches (1995)The Emerging Field of Emotion Regulation: An Integrative Review (1998)The qualitative interview in IS research: Examining the craft (2007)The qualitative research interview (2011)The online survey as a qualitative research tool (2020)Consensual qualitative research: An update. (2005)How Many Interviews Are Enough? (2005)A General Inductive Approach for Analyzing Qualitative Evaluation Data (2006)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Bibliometric Methods in Management and Organization (2014)Inequity In Social Exchange (1965)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Three Approaches to Qualitative Content Analysis (2005)Thematic Analysis (2017)
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References

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  • 1957A Theory of Cognitive Dissonance24,224 cited
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  • 2025Advances in Consumer Research13,264 cited
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  • 2020Does affective evaluation matter for the success of university-industry collaborations? A sentiment analysis of university-industry collaborative project reports36 cited
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  • 2021Examining organization‐public relationships in crises: A thematic meta‐analysis of updated literature from 1997 to 201922 cited
  • 2019Underlying processes of SCCT: Mediating roles of preventability, blame, and trust20 cited
  • 2020The Price of Good Friendships: Examining the Roles of Relationship Norms and Perceived Controllability in Service Failure Encounters20 cited
  • 2023Warranted inferences of mediation and possibility of a threshold effect: Verifying the mediating effects of anger in situational crisis communication theory18 cited
  • 2025A Systematic Review of Attribution Theory Applied to Crisis Events in Communication Journals: Integration and Advancing Insights14 cited
  • 2019Do Ethics Matter? Investigating Donor Responses to Primary and Tertiary Ethical Violations13 cited
  • 2022Reputational impact of Covid‐19 pandemic management on World Health Organization among Indian public health professionals13 cited
  • 2023Firms' responses to environmental misconduct accusations under the condition of contested practice complexity: Evidence from the palm oil production industry12 cited
  • 2022Morality rules: Understanding the role of prior reputation in consequences of scansis11 cited
  • 2018A good company gone bad10 cited
  • 2024Unpacking the behavioural outcomes of internal crisis communication: Underlining nexus of employee task performance, crisis responsibility and work well‐being to improve organizational reputation9 cited