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Human-computer interaction and value co-creation in electronic service
16 references·0 citing·48 second hop
Human-computer interaction and value co-creation in electronic service (2017)Human-computer interaction and value co-c…Institutions and axioms: an extension and update of service-dominant logic (2015)Institutions and axioms: an e…Extending the context of service: from encounters to ecosystems (2015)Extending the context of serv…The Complexity of Context: A Service Ecosystems Approach for International Marketing (2013)The Complexity of Context: A …Expanding understanding of service exchange and value co-creation: a social construction approach (2010)Expanding understanding of se…The service system is the basic abstraction of service science (2009)The service system is the bas…A paradigm for examining second-order factor models employing structural equation modeling (2009)A paradigm for examining seco…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…E-S-QUAL (2004)E-S-QUALEvolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Technology Readiness Index (Tri) (2000)Technology Readiness Index (T…Task-Technology Fit and Individual Performance (1995)Task-Technology Fit and Indiv…Task Complexity: A Review and Analysis (1988)Task Complexity: A Review and…THE APPLICATION OF EXPLORATORY FACTOR ANALYSIS IN APPLIED PSYCHOLOGY: A CRITICAL REVIEW AND ANALYSIS (1986)THE APPLICATION OF EXPLORATOR…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Activation theory and task design (1966)Activation theory and task de…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)User Acceptance of Information Technology: Toward A Unified View1 (2003)Modern factor analysis (1960)Role Conflict and Ambiguity in Complex Organizations (1970)Review of Psychometric theory (2nd ed.). 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(1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Development of the Job Diagnostic Survey. (1975)Motivation through the design of work: test of a theory (1976)The Framing of Decisions and the Psychology of Choice (1981)Work teams: Applications and effectiveness. 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 1995Task-Technology Fit and Individual Performance5,991 cited
  • 2004E-S-QUAL3,962 cited
  • 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
  • 2000Technology Readiness Index (Tri)3,320 cited
  • 1986THE APPLICATION OF EXPLORATORY FACTOR ANALYSIS IN APPLIED PSYCHOLOGY: A CRITICAL REVIEW AND ANALYSIS1,732 cited
  • 1988Task Complexity: A Review and Analysis1,629 cited
  • 2010Expanding understanding of service exchange and value co-creation: a social construction approach1,426 cited
  • 2009The service system is the basic abstraction of service science786 cited
  • 2013The Complexity of Context: A Service Ecosystems Approach for International Marketing519 cited
  • 1966Activation theory and task design337 cited
  • 2009A paradigm for examining second-order factor models employing structural equation modeling

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314 cited
  • 2015Extending the context of service: from encounters to ecosystems303 cited
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