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Mobile shopping cart abandonment: The roles of conflicts, ambivalence, and hesitation · Study

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ArticleMobile shopping cart abandonment: The roles of conflicts, ambivalence, and hesitation

Guei-Hua Huang2018

OA

Articlegreen2018

Mobile shopping cart abandonment: The roles of conflicts, ambivalence, and hesitation

Guei-Hua Huang · Nikolaos Korfiatis · Chun‐Tuan Chang

163 citations·0/0 files stored·Journal of Business Research

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Technology Adoption and User Behaviour Consumer Behavior and Marketing Influence Consumer Retail Behavior Studies

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 1991The theory of planned behavior 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.1999Self-Efficacy: The Exercise of Control 2003User Acceptance of Information Technology: Toward A Unified View1 2012lavaan : An R Package for Structural Equation Modeling 1997Self-efficacy: the exercise of control 2001Consumer perceived value: The development of a multiple item scale

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2018Online retailing across e-channels and e-channel touchpoints: Empirical studies of consumer behavior in the multichannel e-commerce environment 2019Luxury hotels going green – the antecedents and consequences of consumer hesitation 2020COVID-19 restrictions and consumers’ psychological reactance toward offline shopping freedom restoration 2023Role of service quality factors in word of mouth through student satisfaction 2022Customer retention through service quality and satisfaction: using hybrid SEM-neural network analysis approach

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Details

Year2018

Typearticle

Published2018-01-04

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations163

Files0 public / 0

ShelfTechnology Adoption and User Behaviour

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doi10.1016/j.jbusres.2017.12.008

openalex_workW2781362852

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2021Thanks COVID-19, I'll reconsider my purchase: Can fear appeal reduce online shopping cart abandonment?

2022Online shopping cart abandonment: A review and research agenda

2022A model of online shopping cart abandonment: evidence from e-tail clickstream data