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Overcoming resistance to resistance in public administration: Resistance strategies of marginalized publics in citizen‐state interactions
16 references·7 citing·30 second hop
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References

  • 1980Power/Knowledge: Selected Interviews and Other Writings 1972-197722,285 cited
  • 1981Street-Level Bureaucracy: Dilemmas of the Individual in Public Services8,971 cited
  • 1962Power-Dependence Relations6,258 cited
  • 1990Rethinking the Public Sphere: A Contribution to the Critique of Actually Existing Democracy5,133 cited
  • 1990the romance of resistance: tracing transformations of power through Bedouin women2,386 cited
  • 1985Feminist Politics and Human Nature1,454 cited
  • 2014Qualitative Text Analysis: A Guide to Methods, Practice & Using Software1,408 cited
  • 2003Cops, Teachers, Counselors1,161 cited
  • 2004Cops, teachers, counselors: stories from the front lines of public service709 cited
  • 2014Pulled Over687 cited
  • 1993Feminist Epistemologies611 cited
  • 1989Everyday Forms of Resistance592 cited
  • 2005With Respect to Sex494 cited
  • 2015Handbook of methods in cultural anthropology411 cited
  • 2009Deciding to Discipline: Race, Choice, and Punishment at the Frontlines of Welfare Reform399 cited
  • 2011Queer (in)justice: the criminalization of LGBT people in the United States

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399 cited

Cited by

  • 2019Dealing with disgust: Street-level bureaucrats as agents of Kafkaesque bureaucracy37 cited
  • 2021Policy improvisation: How frontline workers cope with public service gaps in developing countries—The case of Mexico's Prospera program29 cited
  • 2021Acting out or playing along: A typology of citizens' low trust responses to public organizations25 cited
  • 2024Frontline employees' responses to citizens' communication of administrative burdens25 cited
  • 2024Perceived burdens of interacting with public authorities: How does it influence citizens' state‐encounter behavior?10 cited
  • 2025Equity and equality in street-level public service delivery5 cited
  • 2024Into the Unknown: Conceptualizing the Experience of Uncertainty in Citizen–State Interactions4 cited