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Examining the role of two aspects of eWOM in online repurchase intention: An integrated trust–loyalty perspective
16 references·11 citing·35 second hop
Examining the role of two aspects of eWOM in online repurchase intention: An integrated trust–loyalty perspective (2018)Examining the role of two aspects of eWOM…The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement (2007)The Effect of On-Line Consume…The Effect of Word of Mouth on Sales: Online Book Reviews (2006)The Effect of Word of Mouth o…Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Electronic word-of-mouth via …A Beginner's Guide to Structural Equation Modeling (2004)A Beginner's Guide to Structu…Trust and TAM in Online Shopping: An Integrated Model1 (2003)Trust and TAM in Online Shopp…E‐satisfaction and e‐loyalty: A contingency framework (2003)E‐satisfaction and e‐loyalty:…E-commerce: the role of familiarity and trust (2000)E-commerce: the role of famil…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Loss Aversion in Riskless Choice: A Reference-Dependent Model (1991)Loss Aversion in Riskless Cho…Prospect theory: An analysis of decision under risk (1988)Prospect theory: An analysis …On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Prospect Theory: An Analysis of Decision under Risk (1979)Prospect Theory: An Analysis …Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…Role of Product-Related Conversations in the Diffusion of a New Product (1967)Role of Product-Related Conve…A Theory of Cognitive Dissonance (1957)A Theory of Cognitive Dissona…The components of perceived quality and their influence on online re-purchase intention (2024)The components of perceived q…Are apps for urban food purchasing and consumption meeting Italian consumers' needs? A mixed‐methods analysis (2024)Are apps for urban food purch…Antecedents and consequences of customer inspiration: a framework in the context of electronic device brands (2023)Antecedents and consequences …The role of customer personality in premium banking services (2022)The role of customer personal…The evolution of social media influence - A literature review and research agenda (2022)The evolution of social media…Sustainable customer retention through social media marketing activities using hybrid SEM-neural network approach (2022)Sustainable customer retentio…Determinants of Attitudes Toward Green Product and Purchase Intention of Zero-Waste Product: A Case Study of Menstrual Cup (2022)Determinants of Attitudes Tow…Assessing Repurchase Intention of Learning Apps during COVID-19 (2022)Assessing Repurchase Intentio…Understanding the influence of user-generated content on tourist loyalty behavior in a cultural World Heritage Site (2021)Understanding the influence o…TARGETING SMART SHOPPERS: A CROSS-COUNTRY MODEL (2020)TARGETING SMART SHOPPERS: A C…DETERMINASI MINAT BELI ONLINE SHOPEE (2020)DETERMINASI MINAT BELI ONLINE…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Status quo bias in decision making (1988)Advances in prospect theory: Cumulative representation of uncertainty (1992)A Theory of Fairness, Competition, and Cooperation (1999)Time Discounting and Time Preference: A Critical Review (2002)Risk, Ambiguity, and the Savage Axioms (1961)Judgment under Uncertainty: Heuristics and Biases (1975)The Framing of Decisions and the Psychology of Choice (1981)Exploration and Exploitation in Organizational Learning (1991)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Theory of games and economic behavior (2019)Significance tests and goodness of fit in the analysis of covariance structures. (1980)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)The theory of planned behavior (1991)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)PLS-SEM: Indeed a Silver Bullet (2011)Inequity In Social Exchange (1965)Managing Legitimacy: Strategic and Institutional Approaches (1995)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)The benefits of being present: Mindfulness and its role in psychological well-being. (2003)Structural Equation Modeling: A Second Course (2007)Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations (2012)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1979Prospect Theory: An Analysis of Decision under Risk48,459 cited
  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1988Prospect theory: An analysis of decision under risk32,475 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1957A Theory of Cognitive Dissonance24,224 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 2003Trust and TAM in Online Shopping: An Integrated Model18,618 cited
  • 1991Loss Aversion in Riskless Choice: A Reference-Dependent Model6,428 cited
  • 2004A Beginner's Guide to Structural Equation Modeling6,189 cited
  • 2006The Effect of Word of Mouth on Sales: Online Book Reviews5,993 cited
  • 2004Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet?5,913 cited
  • 2000E-commerce: the role of familiarity and trust3,438 cited
  • 2003E‐satisfaction and e‐loyalty: A contingency framework2,306 cited
  • 2007The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement

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2,115 cited
  • 1967Role of Product-Related Conversations in the Diffusion of a New Product1,809 cited
  • Cited by

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    • 2022The evolution of social media influence - A literature review and research agenda102 cited
    • 2022The role of customer personality in premium banking services21 cited
    • 2024The components of perceived quality and their influence on online re-purchase intention18 cited
    • 2023Antecedents and consequences of customer inspiration: a framework in the context of electronic device brands12 cited
    • 2020TARGETING SMART SHOPPERS: A CROSS-COUNTRY MODEL11 cited
    • 2020DETERMINASI MINAT BELI ONLINE SHOPEE8 cited
    • 2022Determinants of Attitudes Toward Green Product and Purchase Intention of Zero-Waste Product: A Case Study of Menstrual Cup7 cited
    • 2024Are apps for urban food purchasing and consumption meeting Italian consumers' needs? A mixed‐methods analysis5 cited
    • 2022Assessing Repurchase Intention of Learning Apps during COVID-195 cited