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Assessing the effects of multichannel service provider corporate reputation on customer new product adoption and RFM value
16 references·1 citing·51 second hop
Assessing the effects of multichannel service provider corporate reputation on customer new product adoption and RFM value (2018)Assessing the effects of multichannel ser…From Multi-Channel Retailing to Omni-Channel Retailing (2015)From Multi-Channel Retailing …Specification, evaluation, and interpretation of structural equation models (2011)Specification, evaluation, an…Signaling Theory: A Review and Assessment (2010)Signaling Theory: A Review an…Value-based Adoption of Mobile Internet: An empirical investigation (2005)Value-based Adoption of Mobil…Customer perceived value, satisfaction, and loyalty: The role of switching costs (2004)Customer perceived value, sat…Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Consumer Acceptance of Electr…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Signaling in Retrospect and the Informational Structure of Markets (2002)Signaling in Retrospect and t…Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Service Quality Delivery thro…Corporate reputation and sustained superior financial performance (2002)Corporate reputation and sust…Frictionless Commerce? A Comparison of Internet and Conventional Retailers (2000)Frictionless Commerce? A Comp…The role of perceived risk in the quality-value relationship: A study in a retail environment (1999)The role of perceived risk in…Assessing Measurement Invariance in Cross‐National Consumer Research (1998)Assessing Measurement Invaria…A Model of Perceived Risk and Intended Risk-Handling Activity (1994)A Model of Perceived Risk and…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…Moderating effects of service separation on customer relationships with service firms (2018)Moderating effects of service…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)A meta-analysis of the technology acceptance model (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Human Trust in Artificial Intelligence: Review of Empirical Research (2020)Firm Resources and Sustained Competitive Advantage (1991)Dynamic capabilities and strategic management (1997)Firm resources and sustained competitive advantage (2004)Corporate responsibility and financial performance: the role of intangible resources (2009)Hierarchical Latent Variable Models in PLS-SEM: Guidelines for Using Reflective-Formative Type Models (2012)The Impact of Corporate Social Responsibility on Firm Value: The Role of Customer Awareness (2013)Coefficient Alpha and the Internal Structure of Tests (1951)The Theory of Buyer Behavior (1971)The Nature and Scope of Marketing (1976)Measuring Service Quality: A Reexamination and Extension (1992)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)On the Evaluation of Structural Equation Models (1988)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Testing the dimensionality of place attachment and its relationships with place satisfaction and pro-environmental behaviours: A structural equation modelling approach (2012)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Challenging games help students learn: An empirical study on engagement, flow and immersion in game-based learning (2015)Consumer Ethnocentrism: Construction and Validation of the CETSCALE (1987)Structural Model Evaluation and Modification: An Interval Estimation Approach (1990)Structural Equations with Latent Variables. (1991)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Measurement invariance conventions and reporting: The state of the art and future directions for psychological research (2016)Testing measurement invariance of composites using partial least squares (2016)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)eTailQ: dimensionalizing, measuring and predicting etail quality (2003)An Updated and Streamlined Technology Readiness Index (2014)The Market Valuation of Internet Channel Additions (2002)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Digital marketing: A framework, review and research agenda (2016)Understanding Customer Experience Throughout the Customer Journey (2016)Digital economy: An innovation driver for total factor productivity (2021)Self-Reports in Organizational Research: Problems and Prospects (1986)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Job Market Signaling (1973)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Corporate financing and investment decisions when firms have information that investors do not have (1984)Signalling Theory and Equilibrium in Strategic Management Research: An Assessment and a Research Agenda (2014)Fostering Parasocial Relationships with Celebrities on Social Media: Implications for Celebrity Endorsement (2017)Increasing Vaccination: Putting Psychological Science Into Action (2017)Significance tests and goodness of fit in the analysis of covariance structures. (1980)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)
this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
  • 2010Signaling Theory: A Review and Assessment6,720 cited
  • 2003Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model5,710 cited
  • 1998Assessing Measurement Invariance in Cross‐National Consumer Research4,759 cited
  • 2011Specification, evaluation, and interpretation of structural equation models3,734 cited
  • 2002Corporate reputation and sustained superior financial performance2,925 cited
  • 2002Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge2,727 cited
  • 2015From Multi-Channel Retailing to Omni-Channel Retailing2,598 cited
  • 2000Frictionless Commerce? A Comparison of Internet and Conventional Retailers2,478 cited
  • 2002Signaling in Retrospect and the Informational Structure of Markets2,446 cited
  • 2005Value-based Adoption of Mobile Internet: An empirical investigation2,084 cited
  • 2004Customer perceived value, satisfaction, and loyalty: The role of switching costs2,039 cited

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  • 1994A Model of Perceived Risk and Intended Risk-Handling Activity2,037 cited
  • 1999The role of perceived risk in the quality-value relationship: A study in a retail environment1,675 cited
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    • 2018Moderating effects of service separation on customer relationships with service firms22 cited