Articlehybrid2017

Career Development, Job Security and Employee Loyalty at a Luxury Resort in Terengganu, Malaysia

Mohd Aliff Abdul Majid · Azlina Samsudin · Mohd Hazrin Iman Noorkhizan · Siti Nor Ain Mohd Noor · Nur Syazana Hanim Ahmad Zuffri

10 citations0/0 files storedInternational Journal of Academic Research in Business and Social Sciences

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Employee Performance and Management Job Satisfaction and Organizational Behavior Human Resource and Talent Management

Abstract

Competent and loyal employees are the backbone to hotel operation and are seen as the greatest asset.This study investigates the relationship of career development and job security toward employee loyalty at luxury resort in Terengganu, Malaysia.A quantitative approach consists of questionnaire that included measures of career development, job security and employee loyalty was administered.A total of 60 usable data was analyzed using Pearson correlation coefficient.Alpha value showed that the items of the instrument had preferable value.Importantly, career development (M=3.64,SD=.928) and job security (M=3.70,SD=.768) are positively correlated to employee loyalty.It revealed that non-monetary benefits i.e. job security and career development had positive impact on employee loyalty.Developing and improving the dimensions would greatly assist hotel operators to create loyal employees for mutual benefits of the employees and the hotel.

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2007Research Methods for Business 2000Emotions and Leadership: The Role of Emotional Intelligence 2000Perceptions and attitudes of undergraduate tourism students towards working in the tourism industry in Turkey 1992Distributive and Procedural Justice as Antecedents of Job Dissatisfaction and Intent to Turnover 2002THE RELATIONSHIPS AMONG ORGANIZATIONAL CONTEXT, PAY DISPERSION, AND AMONG MANAGERIAL TURNOVER.2006The Relationship between Interpersonal Trust, Employee Satisfaction, and Employee Loyalty 2001The Influence of Empowerment and Job Enrichment on Employee Loyalty in a Downsizing Environment 2008The Role of Pay Satisfaction and Organizational Commitment in Turnover Intentions: A Two-Sample Study

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