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How to enhance SMEs customer involvement using social media: The role of Social CRM
16 references·4 citing·43 second hop
How to enhance SMEs customer involvement using social media: The role of Social CRM (2018)How to enhance SMEs customer involvement …Service Innovation: A Service-Dominant Logic Perspective1 (2015)Service Innovation: A Service…Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Sources of Method Bias in Soc…On Network Theory (2011)On Network TheoryTechnological capability, strategic flexibility, and product innovation (2009)Technological capability, str…Organizational Ambidexterity: Antecedents, Outcomes, and Moderators (2008)Organizational Ambidexterity:…Open innovation in SMEs: Trends, motives and management challenges (2008)Open innovation in SMEs: Tren…Managing Firm Resources in Dynamic Environments to Create Value: Looking Inside the Black Box (2007)Managing Firm Resources in Dy…Resolving the Capability–Rigidity Paradox in New Product Innovation (2005)Resolving the Capability–Rigi…Dynamic capabilities: what are they? (2000)Dynamic capabilities: what ar…Toward a knowledge‐based theory of the firm (1996)Toward a knowledge‐based theo…Core capabilities and core rigidities: A paradox in managing new product development (1992)Core capabilities and core ri…Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Absorptive Capacity: A New Pe…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment (1988)An Updated Paradigm for Scale…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…Uses of Information Systems to Develop Trust in Family Firms (2022)Uses of Information Systems t…Use of Social Networking Sites among Undergrade-level Women and its Effect on their Plans to Start a Business (2022)Use of Social Networking Site…Research Trends and Mapping on Social Media in SMEs: A Bibliometric Analysis (2021)Research Trends and Mapping o…Scientific enquiry into the flat social media innovation based modeling of flat social entrepreneurship for economic and non-economic opportunities (2020)Scientific enquiry into the f…Coefficient Alpha and the Internal Structure of Tests (1951)The Theory of Buyer Behavior (1971)The Nature and Scope of Marketing (1976)Measuring Service Quality: A Reexamination and Extension (1992)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)The social psychology of organizing (1969)The Constitution of Society. 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(1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The Theory of Economic Development (2003)Entrepreneurship and Dynamic Capabilities: A Review, Model and Research Agenda* (2006)Resource Orchestration to Create Competitive Advantage (2010)The Foundations of Enterprise Performance: Dynamic and Ordinary Capabilities in an (Economic) Theory of Firms (2014)The Nature of the Firm (1937)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Structural Equations with Latent Variables (1989)Structural Equations with Latent Variables. (1991)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies (2012)Servant Leadership: A systematic review and call for future research (2018)Common Method Bias: It's Bad, It's Complex, It's Widespread, and It's Not Easy to Fix (2023)A Brief Tutorial on the Development of Measures for Use in Survey Questionnaires (1998)Structural Equation Modeling and Regression: Guidelines for Research Practice (2000)A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)
this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1990Absorptive Capacity: A New Perspective on Learning and Innovation35,597 cited
  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
  • 1996Toward a knowledge‐based theory of the firm16,143 cited
  • 2011Sources of Method Bias in Social Science Research and Recommendations on How to Control It15,698 cited
  • 2000Dynamic capabilities: what are they?14,950 cited
  • 1992Core capabilities and core rigidities: A paradox in managing new product development6,453 cited
  • 1988An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment6,290 cited
  • 2007Managing Firm Resources in Dynamic Environments to Create Value: Looking Inside the Black Box3,694 cited
  • 2008Organizational Ambidexterity: Antecedents, Outcomes, and Moderators2,714 cited
  • 2008Open innovation in SMEs: Trends, motives and management challenges2,185 cited
  • 2015Service Innovation: A Service-Dominant Logic Perspective11,945 cited
  • 2011On Network Theory1,704 cited
  • 2005

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Resolving the Capability–Rigidity Paradox in New Product Innovation
1,511 cited
  • 2009Technological capability, strategic flexibility, and product innovation1,366 cited
  • Cited by

    • 2022Uses of Information Systems to Develop Trust in Family Firms17 cited
    • 2021Research Trends and Mapping on Social Media in SMEs: A Bibliometric Analysis13 cited
    • 2020Scientific enquiry into the flat social media innovation based modeling of flat social entrepreneurship for economic and non-economic opportunities5 cited
    • 2022Use of Social Networking Sites among Undergrade-level Women and its Effect on their Plans to Start a Business5 cited