Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Service Quality Dimensions and Students’ Satisfaction: A study of Saudi Arabian Private Higher Education Institutions

12 references·2 citing·42 second hop

FromToDepth

this work references cited by second hop

References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
1990Consumer perceptions of service quality: an assessment of the SERVQUAL dimensions2,908 cited
2002Customer satisfaction and retail banking: an assessment of some of the key antecedents of customer satisfaction in retail banking644 cited
1997Linking student satisfaction and service quality perceptions: the case of university education619 cited
1991Five imperatives for improving service quality521 cited
2013An Analysis on the Relationship between Lecturers’ Competencies and Students’ Satisfaction104 cited
2006Postgraduate International Students from Asia: Factors Influencing Satisfaction94 cited
2002Assuring quality service in higher education: registration and advising attitudes in a private university in Lebanon91 cited
2013Major Moderators Influencing the Relationships of Service Quality, Customer Satisfaction and Customer Loyalty85 cited
2010Does service quality affect students' performance? Evidence from institutes of higher learning82 cited
2011Student's Perspective of Service Quality in Higher Learning Institutions; An evidence Based Approach59 cited

Cited by

2021Effect of service quality and motivation on the consumption behavior of students in the academic services

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

27 cited

2023Subjective Well-Being and Psychological Resilience as the Antecedents of Digital Entrepreneurship Intention9 cited