Achieving integration

Jessica L. Robinson · Karl B. Manrodt · Monique L. Ueltschy Murfield · Christopher A. Boone · Paige Rutner

18 citations0/0 files storedThe International Journal of Logistics Management

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Quality and Supply Management Sustainable Supply Chain Management Outsourcing and Supply Chain Management

Abstract

Purpose The purpose of this paper is to propose and test a dual pathway model whereby addressing the question, “What are the effects of supply chain orientation and organizational identification on internal integration and supplier integration?”. Design/methodology/approach A survey design was performed to collect data from supply chain professionals regarding their organization’s supply chain orientation (SCO), organizational identification (OI) and achieved states of both internal and supplier integration. Partial least squares-structural equation modeling was performed to test the dual mediating pathways. Findings The results show that internal integration partially mediates relationships between SCO and supplier integration and for OI and supplier integration. In comparing the mediating effects to test competing theories, the SCO path yields stronger complementary partial mediation. This supports the proposition that SCO and OI mutually exist within an organization and influence achieved integrative behaviors. Additionally, results suggest the behavioral spillover effect exists for an internally integrated organization that has also achieved supplier integration. Originality/value This research makes several contributions to extant literature, including finding that SCO contributes to levels of achieved integration. Also, this research theoretically integrates literature on the social dilemma associated with supplier integration and the behavioral spillover effect, suggesting that SCO allows for positive internal integrative behaviors to spillover to integrated suppliers. Finally, this research contributes to research on OI by finding achieved integration is an outcome, which refutes a dominate theory that explains OI facilitates negative behaviors toward external organizations.

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.1994The Commitment-Trust Theory of Relationship Marketing 2004The Social Identity Theory of Intergroup Behavior 1977Estimating Nonresponse Bias in Mail Surveys 2004Mixed Methods Research: A Research Paradigm Whose Time Has Come 1977Estimating Nonresponse Bias in Mail Surveys 1989Social Identity Theory and the Organization

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