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Selling, general, and administrative expense (SGA)-based metrics in marketing: conceptual and measurement challenges
16 references·16 citing·37 second hopsampled
Selling, general, and administrative expense (SGA)-based metrics in marketing: conceptual and measurement challenges (2018)Selling, general, and administrative expe…Business Research Methods (2022)Business Research MethodsJournal of Management Accounting Research (2012)Journal of Management Account…Quantifying Managerial Ability: A New Measure and Validity Tests (2011)Quantifying Managerial Abilit…From Strategy to Business Models and onto Tactics (2010)From Strategy to Business Mod…Firm resources and sustained competitive advantage (2004)Firm resources and sustained …A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation1 (2000)A Resource-Based Perspective …DOES STAKEHOLDER ORIENTATION MATTER? THE RELATIONSHIP BETWEEN STAKEHOLDER MANAGEMENT MODELS AND FIRM FINANCIAL PERFORMANCE. (1999)DOES STAKEHOLDER ORIENTATION …Long-Term Manufacturer-Supplier Relationships: Do They Pay off for Supplier Firms? (1995)Long-Term Manufacturer-Suppli…The Capabilities of Market-Driven Organizations (1994)The Capabilities of Market-Dr…Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …Exploration and Exploitation in Organizational Learning (1991)Exploration and Exploitation …Tests for comparing elements of a correlation matrix. (1980)Tests for comparing elements …A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…Business research methods (1976)Business research methodsFoundations of Behavioral Research (1974)Foundations of Behavioral Res…Foundations of Behavioral Research (1967)Foundations of Behavioral Res…Supply chain concentration and financial performance: the moderating roles of marketing and operational capabilities (2024)Supply chain concentration an…The design of B2B customer references: A signaling theory perspective (2022)The design of B2B customer re…Can B2B firms benefit from competitors' advertising? A dynamic business environment perspective on an emerging communication form (2022)Can B2B firms benefit from co…Tobin’s Q approximation as a metric of firm performance: an empirical evaluation (2021)Tobin’s Q approximation as a …The impact of negative customer engagement on market-based assets and financial performance (2021)The impact of negative custom…Capturing Retailers’ Brand and Customer Focus (2021)Capturing Retailers’ Brand an…The well-trodden path: Complementing market and entrepreneurial orientation with a strategic emphasis to influence IPO survival in the United States (2020)The well-trodden path: Comple…The complex firm financial effects of customer satisfaction improvements (2020)The complex firm financial ef…Store Closings and Retailer Profitability: A Contingency Perspective (2020)Store Closings and Retailer P…Marketing intensity and firm performance: Contrasting the insights based on actual marketing expenditure and its SG&A proxy (2020)Marketing intensity and firm …Is advertising an underappreciated driver of sales growth in B2B markets? Theoretical perspectives and empirical evidence (2020)Is advertising an underapprec…Financial constraints and marketing investment: evidence from text analysis (2020)Financial constraints and mar…Customer Satisfaction and Its Impact on the Future Costs of Selling (2020)Customer Satisfaction and Its…The effects of an articulated customer value proposition (CVP) on promotional expense, brand investment and firm performance in B2B markets: A text based analysis (2019)The effects of an articulated…Does doing good lead to doing better in emerging markets? Stock market responses to the SRI index announcements in Brazil, China, and South Africa (2019)Does doing good lead to doing…Advertising spending patterns and competitor impact (2018)Advertising spending patterns…An Evolutionary Theory of Economic Change. (1983)Shaping Agility through Digital Options: Reconceptualizing the Role of Information Technology in Contemporary Firms1 (2003)Review: Information Technology and Organizational Performance: An Integrative Model of IT Business Value1 (2004)Construct Measurement and Validation Procedures in MIS and Behavioral Research: Integrating New and Existing Techniques1 (2011)Coefficient Alpha and the Internal Structure of Tests (1951)The Theory of Buyer Behavior (1971)The Nature and Scope of Marketing (1976)Measuring Service Quality: A Reexamination and Extension (1992)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)A resource‐based view of the firm (1984)The cornerstones of competitive advantage: A resource‐based view (1993)The Theory of the Growth of the Firm (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Dynamic capabilities: what are they? (2000)The Theory of Economic Development (2003)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination (1998)Review: The Resource-Based View and Information Systems Research: Review, Extension, and Suggestions For Future Research1 (2004)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)A BEHAVIORAL MODEL OF RATIONAL CHOICE (1955)Prospect theory: An analysis of decision under risk (1988)Toward a knowledge‐based theory of the firm (1996)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Asset Stock Accumulation and Sustainability of Competitive Advantage (1989)Teacher efficacy: capturing an elusive construct (2001)Validation Guidelines for IS Positivist Research (2004)The Delphi Technique: Making Sense of Consensus (2020)Achievement goals in the classroom: Students' learning strategies and motivation processes. (1988)Behavioral inhibition, behavioral activation, and affective responses to impending reward and punishment: The BIS/BAS Scales. (1994)Rumination Reconsidered: A Psychometric Analysis (2003)Management Research Methods (2007)Principles and methods of validity and reliability testing of questionnaires used in social and health science researches (2015)Research Methods in Business Studies (2020)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Smart tourism destinations: ecosystems for tourism destination competitiveness (2016)
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References

  • 1991Firm Resources and Sustained Competitive Advantage48,209 cited
  • 2004Firm resources and sustained competitive advantage38,157 cited
  • 1991Exploration and Exploitation in Organizational Learning21,910 cited
  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
  • 2022Business Research Methods10,949 cited
  • 1974Foundations of Behavioral Research7,346 cited
  • 1994The Capabilities of Market-Driven Organizations6,532 cited
  • 2000A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation15,027 cited
  • 1980Tests for comparing elements of a correlation matrix.4,609 cited
  • 1976Business research methods4,277 cited
  • 1967Foundations of Behavioral Research2,948 cited
  • 1999DOES STAKEHOLDER ORIENTATION MATTER? THE RELATIONSHIP BETWEEN STAKEHOLDER MANAGEMENT MODELS AND FIRM FINANCIAL PERFORMANCE.2,490 cited
  • 2010From Strategy to Business Models and onto Tactics2,371 cited
  • 2011Quantifying Managerial Ability: A New Measure and Validity Tests1,899 cited
  • 1995Long-Term Manufacturer-Supplier Relationships: Do They Pay off for Supplier Firms?1,478 cited

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  • 2012Journal of Management Accounting Research1,209 cited
  • Cited by

    • 2020Customer Satisfaction and Its Impact on the Future Costs of Selling107 cited
    • 2021Tobin’s Q approximation as a metric of firm performance: an empirical evaluation70 cited
    • 2020Marketing intensity and firm performance: Contrasting the insights based on actual marketing expenditure and its SG&A proxy52 cited
    • 2019Does doing good lead to doing better in emerging markets? Stock market responses to the SRI index announcements in Brazil, China, and South Africa52 cited
    • 2020Store Closings and Retailer Profitability: A Contingency Perspective44 cited
    • 2020The well-trodden path: Complementing market and entrepreneurial orientation with a strategic emphasis to influence IPO survival in the United States39 cited
    • 2019The effects of an articulated customer value proposition (CVP) on promotional expense, brand investment and firm performance in B2B markets: A text based analysis33 cited
    • 2018Advertising spending patterns and competitor impact33 cited
    • 2021The impact of negative customer engagement on market-based assets and financial performance33 cited
    • 2020The complex firm financial effects of customer satisfaction improvements26 cited
    • 2020Is advertising an underappreciated driver of sales growth in B2B markets? Theoretical perspectives and empirical evidence24 cited
    • 2020Financial constraints and marketing investment: evidence from text analysis23 cited
    • 2021Capturing Retailers’ Brand and Customer Focus22 cited
    • 2022The design of B2B customer references: A signaling theory perspective22 cited
    • 2024Supply chain concentration and financial performance: the moderating roles of marketing and operational capabilities21 cited
    • 2022Can B2B firms benefit from competitors' advertising? A dynamic business environment perspective on an emerging communication form19 cited