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The impact of abusing return policies: A newsvendor model with opportunistic consumers · Study

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ArticleThe impact of abusing return policies: A newsvendor model with opportunistic consumers

M. Ali Ülkü2018

OA

Articlebronze2018

The impact of abusing return policies: A newsvendor model with opportunistic consumers

M. Ali Ülkü · Ülkü Gürler

59 citations·0/0 files stored·International Journal of Production Economics

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Supply Chain and Inventory Management Consumer Market Behavior and Pricing Sustainable Supply Chain Management

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References

2001AN EXAMINATION OF REVERSE LOGISTICS PRACTICES 1999The single-period (news-vendor) problem: literature review and suggestions for future research 2010“Bricks and Clicks”: The Impact of Product Returns on the Strategies of Multichannel Retailers 2008Consumer Returns Policies and Supply Chain Performance 2001Remote Purchase Environments: The Influence of Return Policy Leniency on Two-Stage Decision Processes 2006Time Value of Commercial Product Returns 2009Are Product Returns a Necessary Evil? Antecedents and Consequences 2003Linking consumer perception to preference of retail stores: an empirical assessment of the multi-attributes of store image

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2021Customer Behavioral Reactions to Negative Experiences during the Product Return 2021New insights in online fashion retail returns from a customers’ perspective and their dynamics 2020Managing consumer returns with technology-enabled countermeasures 2021POD Mode of Payment, Return Policies and Virtual-Try-on Technology as Predictors of Trust: An Emerging Economy Case 2023Optimizing price, order quantity, and return policy in the presence of consumer opportunistic behavior for online retailers

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2021Understanding product returns: A systematic literature review using machine learning and bibliometric analysisreview · 13 shared references 2019On the Profitability of Stacked Discounts: Identifying Revenue and Cost Effects of Discount Framingarticle · 12 shared references 2018Retailers beware: On denied product returns and consumer behaviorarticle · 11 shared references 2018Where Should I Focus My Return Reduction Efforts? Empirical Guidance for Retailersarticle · 11 shared references 2020Return policy, No joke: An investigation into the impact of a retailer's return policy on consumers' decision makingarticle · 10 shared references 2020Managing consumer returns with technology-enabled countermeasuresarticle · 10 shared references

Details

Year2018

Typearticle

Published2018-05-18

VenueInternational Journal of Production Economics

ISSN-L0925-5273

Languageen

Citations59

Files0 public / 0

ShelfSupply Chain and Inventory Management

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doi10.1016/j.ijpe.2018.05.016

openalex_workW2807963703

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2021Design of win-win return policies for online retailers

2020Towards sustainable development: Optimal pricing and sales strategies for retailing fair trade products

2022Retailing and ordering strategies for online apparel retailers facing bracketing purchase behaviour