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Frontline Employee Feedback-Seeking Behavior: How Is It Formed and When Does It Matter?
16 references·6 citing·46 second hop
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(1998)Linking service climate and c…Functional relations among constructs in the same content domain at different levels of analysis: A typology of composition models. (1998)Functional relations among co…Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective (1995)Relationship-based approach t…The proactive component of organizational behavior: A measure and correlates (1993)The proactive component of or…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Moderating effects of initial leader-member exchange status on the effects of a leadership intervention. (1984)Moderating effects of initial…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Substitutes for leadership: Their meaning and measurement (1978)Substitutes for leadership: T…A Social Information Processing Approach to Job Attitudes and Task Design (1978)A Social Information Processi…How Does Human-Robot Collaboration Affect Hotel Employees’ Proactive Behavior? (2024)How Does Human-Robot Collabor…Exploring service employees’ involvement in value co-creation: dimensions, antecedents and consequences (2023)Exploring service employees’ …Fostering Leader Feedback Seeking at the Workplace: The Role of HRD Practice (2022)Fostering Leader Feedback See…What matters for employees’ daily interpersonal behaviors? (2021)What matters for employees’ d…I’ve got an idea! Exploring the antecedents of suggestion sharing in consumer services (2020)I’ve got an idea! 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(1979)Leadership and Performance Beyond Expectationsby BassBernard M.. New York: Free Press, 1985, 256 pp., $24.95. (1987)An Integrative Model Of Organizational Trust (1995)Social Exchange Theory: An Interdisciplinary Review (2005)Conservation of Resources in the Organizational Context: The Reality of Resources and Their Consequences (2017)The Principles of Psychology (1891)Stress, appraisal, and coping (1985)Proactive Behavior in Organizations (2000)The Meaning of Employee Engagement (2008)WORK ENGAGEMENT: A QUANTITATIVE REVIEW AND TEST OF ITS RELATIONS WITH TASK AND CONTEXTUAL PERFORMANCE (2011)Stress: Appraisal and Coping (2013)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Common Method Bias in PLS-SEM (2015)Construct validity in psychological tests. (1955)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Structural Equations with Latent Variables (1989)Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies (2012)Servant Leadership: A systematic review and call for future research (2018)Common Method Bias: It's Bad, It's Complex, It's Widespread, and It's Not Easy to Fix (2023)A General Approach to Confirmatory Maximum Likelihood Factor Analysis (1969)Intraclass Reliability Estimates: Testing Structural Assumptions (1974)When to use and how to report the results of PLS-SEM (2018)Simultaneous Factor Analysis in Several Populations (1971)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. 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this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error113,385 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.84,999 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.42,320 cited
  • 1988On the Evaluation of Structural Equation Models26,445 cited
  • 2011Sources of Method Bias in Social Science Research and Recommendations on How to Control It16,216 cited
  • 1995Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective7,475 cited
  • 1978A Social Information Processing Approach to Job Attitudes and Task Design5,588 cited
  • 2000Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions4,914 cited
  • 2007Answers to 20 Questions About Interrater Reliability and Interrater Agreement3,595 cited
  • 1993The proactive component of organizational behavior: A measure and correlates3,123 cited
  • 1998Functional relations among constructs in the same content domain at different levels of analysis: A typology of composition models.2,992 cited
  • 2009Common Method Bias in Regression Models With Linear, Quadratic, and Interaction Effects2,714 cited
  • 2010Making Things Happen: A Model of Proactive Motivation2,097 cited

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  • 1978Substitutes for leadership: Their meaning and measurement1,746 cited
  • 1998Linking service climate and customer perceptions of service quality: Tests of a causal model.1,720 cited
  • 1984Moderating effects of initial leader-member exchange status on the effects of a leadership intervention.1,231 cited
  • Cited by

    • 2020Engaging customers with employees in service encounters35 cited
    • 2021What matters for employees’ daily interpersonal behaviors?26 cited
    • 2020I’ve got an idea! Exploring the antecedents of suggestion sharing in consumer services14 cited
    • 2023Exploring service employees’ involvement in value co-creation: dimensions, antecedents and consequences13 cited
    • 2024How Does Human-Robot Collaboration Affect Hotel Employees’ Proactive Behavior?13 cited
    • 2022Fostering Leader Feedback Seeking at the Workplace: The Role of HRD Practice2 cited