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Deriving organisational business process change factors using the hierarchical elicitation workshop
16 references·0 citing·48 second hop
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this work references cited by second hop

References

  • 1993Process innovation: reengineering work through information technology4,378 cited
  • 2002AIMQ: a methodology for information quality assessment1,626 cited
  • 1997Business Process Change: A Study of Methodologies, Techniques, and Tools*985 cited
  • 2020Most eGovernment-for-Development Projects Fail: How Can Risks be Reduced?740 cited
  • 2012Making sense of change management: a complete guide to the models, tools, and techniques of organizational change587 cited
  • 2015How Information Technology Governance Mechanisms and Strategic Alignment Influence Organizational Performance: Insights from a Matched Survey of Business and IT Managers1567 cited
  • 2004Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics541 cited
  • 2003Collecting and analyzing qualitative data for system dynamics: methods and models508 cited
  • 2004Correctness criteria for dynamic changes in workflow systems––a survey421 cited
  • 2006Organizational learning culture—the missing link between business process change and organizational performance416 cited
  • 1999BPR implementation process: an analysis of key success and failure factors362 cited
  • 2010Linking Change Drivers and the Organizational Change Process: A Review and Synthesis296 cited
  • 1995Special Section: Toward a Theory of Business Process Change Management277 cited

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2005
Factors and measures of business process modelling: model building through a multiple case study
276 cited
  • 2010The Scope and Evolution of Business Process Management226 cited
  • 2017Towards a typology of adaptive governance in the digital government context: The role of decision-making and accountability219 cited
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