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A knowledge management architecture for information technology services delivery
7 references·0 citing·37 second hop
A knowledge management architecture for information technology services delivery (2018)A knowledge management architecture for i…A knowledge management approach to capture organizational learning networks (2017)A knowledge management approa…Using the ITIL Process Reference Model for Realizing IT Governance: An Empirical Investigation (2013)Using the ITIL Process Refere…Systematic Approach to Successful Implementation of ITIL (2013)Systematic Approach to Succes…Implementing IT Service Management: A systematic literature review (2013)Implementing IT Service Manag…Design Science in Information Systems Research1 (2004)Design Science in Information…Design science in information systems research (2004)Design science in information…Working knowledge: how organizations manage what they know (1998)Working knowledge: how organi…The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Cultures and Organizations: Software of the Mind. (1993)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Fifty years of information management research: A conceptual structure analysis using structural topic modeling (2021)Artificial Intelligence and Human Resources Management: A Bibliometric Analysis (2022)Is AI-based digital marketing ethical? Assessing a new data privacy paradox (2024)Dynamic capabilities and strategic management (1997)Self-efficacy: the exercise of control (1997)Self-Efficacy: The Exercise of Control (1999)Benefits of ISO 20000 IT service management certification (2014)Mapping of the Scientific Production on the ITIL Application Published in the National and International Literature (2015)Process owners in business process management: a systematic literature review (2018)The Analytic Hierarchy Process (1985)The “real” success factors on projects (2002)Supporting ITIL processes implementation using business process management systems (2016)Met4ITIL: A process management and simulation-based method for implementing ITIL (2018)Analytic Hierarchy Process (2019)Implementation and impacts of IT Service Management in the IT function (2023)The Structure of Scientific Revolutions (1963)The Reflective Practitioner: How Professionals Think in Action (1985)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)The Nature of Theory in Information Systems1 (2006)A Design Science Research Methodology for Information Systems Research (2007)Positioning and Presenting Design Science Research for Maximum Impact1 (2013)A Dynamic Theory of Organizational Knowledge Creation (1994)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)Interorganizational Networks at the Network Level: A Review of the Empirical Literature on Whole Networks (2007)Management dynamics in the knowledge economy (2016)Recipes for success: Conditions for knowledge transfer across open innovation ecosystems (2019)Toward a resilient supply chain model: critical role of knowledge management and dynamic capabilities (2022)Information Systems Success: The Quest for the Dependent Variable (1992)The Structure of Scientific Revolutions (1996)The Anatomy of a Design Theory (2007)Bridging the Qualitative–Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems1 (2013)Contributing Knowledge to Electronic Knowledge Repositories: An Empirical Investigation1 (2005)Neoliberalism, higher education and the knowledge economy: from the free market to knowledge capitalism (2005)Knowledge sharing: A review and directions for future research (2009)
this work references cited by second hop

References

  • 1998Working knowledge: how organizations manage what they know10,801 cited
  • 2004Design Science in Information Systems Research110,671 cited
  • 2004Design science in information systems research8,253 cited
  • 2013Implementing IT Service Management: A systematic literature review189 cited
  • 2017A knowledge management approach to capture organizational learning networks154 cited
  • 2013Using the ITIL Process Reference Model for Realizing IT Governance: An Empirical Investigation52 cited
  • 2013Systematic Approach to Successful Implementation of ITIL46 cited

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