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Constructing authority in times of crisis
16 references·5 citing·56 second hop
Constructing authority in times of crisis (2018)Constructing authority in times of crisisKeeping It Real (2014)Keeping It RealInnovation through social media in the public sector: Information and interactions (2014)Innovation through social med…How publics react to crisis communication efforts (2014)How publics react to crisis c…Theorizing crisis communication (2013)Theorizing crisis communicati…The Construction of Corporate Social Responsibility in Network Societies: A Communication View (2013)The Construction of Corporate…Crisis Communication, Complexity, and the Cartoon Affair: A Case Study (2010)Crisis Communication, Complex…Ordering through Discourse (2009)Ordering through DiscourseInstitutionalizing public relations: A case study of Chinese government crisis communication on the 2008 Sichuan earthquake (2009)Institutionalizing public rel…How the Hong Kong government lost the public trust in SARS: Insights for government communication in a health crisis (2008)How the Hong Kong government …Governance and Governance Networks in Europe (2008)Governance and Governance Net…Emergent Agents: The Forgotten Publics in Crisis Communication and Issues Management Research (2007)Emergent Agents: The Forgotte…Crisis Leadership and Hurricane Katrina: The Portrayal of Authority by the Media in Natural Disasters (2007)Crisis Leadership and Hurrica…Multicultural Crisis Communication: Towards a Social Constructionist Perspective (2006)Multicultural Crisis Communic…An Extended Examination of the Crisis Situations: A Fusion of the Relational Management and Symbolic Approaches (2001)An Extended Examination of th…Communication, Organization, and Crisis (1998)Communication, Organization, …Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication (1996)Communication and Attribution…Beyond culture: Advancing the understanding of political and technological contexts in crisis communication (2021)Beyond culture: Advancing the…Crisis communication in public emergencies: multistakeholders' perspectives (2020)Crisis communication in publi…Constructing Crisis: Leaders, Crises and Claims of Urgency (2019)Constructing Crisis: Leaders,…Constructing Crisis (2019)Constructing CrisisBelieving Claims of Urgency – Or Not (2019)Believing Claims of Urgency –…The Structure of Scientific Revolutions (1963)Dilemmas in a general theory of planning (1973)Framing: Toward Clarification of a Fractured Paradigm (1993)The public policy theory primer (2009)Rethinking Communication in Innovation Processes: Creating Space for Change in Complex Systems (2011)From Policy “Frames” to “Framing” (2014)Media Reputation as a Strategic Resource: An Integration of Mass Communication and Resource-Based Theories (2000)An Examination of Differences Between Organizational Legitimacy and Organizational Reputation* (2005)Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Exploring the relationship between corporate reputation and the public’s crisis communication on social media (2017)How to deal with online consumer comments during a crisis? The impact of personalized organizational responses on organizational reputation (2017)War Metaphors in Political Communication on Covid-19 (2021)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)Strategic management a stakeholder approach (2010)How Does It Fit? Exploring the Congruence Between Organizations and Their Corporate Social Responsibility (CSR) Activities (2015)Strategies of Legitimacy Through Social Media: The Networked Strategy (2015)Measuring Organizational Legitimacy in Social Media: Assessing Citizens’ Judgments With Sentiment Analysis (2016)The halo effect: Evidence for unconscious alteration of judgments. (1977)Advances in Consumer Research (1992)Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Onward Into More Fog: Thoughts on Public Relations' Research Directions (2006)An Exploratory Study of Stakeholder Emotions: Affect and Crises (2007)How to repair customer trust after negative publicity: The roles of competence, integrity, benevolence, and forgiveness (2009)Language as Symbolic Action (1966)The Agenda-Setting Function of Mass Media (1972)How Disaster Information Form, Source, Type, and Prior Disaster Exposure Affect Public Outcomes: Jumping on the Social Media Bandwagon? (2014)Tweeting about emergency: A semantic network analysis of government organizations’ social media messaging during Hurricane Harvey (2018)Crisis leadership: A review and future research agenda (2021)Language As Symbolic Action (2023)The Rhetorical Situation (1968)Choosing the Right Words (1995)Unpacking the halo effect: reputation and crisis management (2006)“Too Good to be True!”. The Effectiveness of CSR History in Countering Negative Publicity (2008)Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media (2011)An Introduction to Rhetorical Communication (2015)Culture's Consequences: International Differences in Work-Related Values (1981)The Constitution of Society. Outline of the Theory of Structuration (1984)The consequences of modernity (1990)The role of IT in crisis response: Lessons from the SARS and Asian Tsunami disasters (2009)Developing internal crisis communication (2014)Social media and culture in crisis communication: McDonald’s and KFC crises management in China (2017)Agendas, Alternatives, and Public Policies (1985)A PUBLIC MANAGEMENT FOR ALL SEASONS? (1991)Bowling alone (2000)Talking About Government (2011)Governance network theory: past, present and future (2012)The management of project management: A conceptual framework for project governance (2013)The Social Psychology of Organizations. (1979)Sensemaking in Organizations (1996)Attribution Theory as a guide for post-crisis communication research (2006)Parameters for Crisis Communication (2010)Job demands-resources theory in times of crises: New propositions (2022)Social media in emergency management: Twitter as a tool for communicating risks to the public (2016)A Matter of Life or Death: How Extreme Context Research Matters for Management and Organization Studies (2017)Organizational Legitimacy: Six Key Questions (2017)
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References

  • 1996Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication707 cited
  • 1998Communication, Organization, and Crisis554 cited
  • 2008Governance and Governance Networks in Europe473 cited
  • 2013Theorizing crisis communication379 cited
  • 2001An Extended Examination of the Crisis Situations: A Fusion of the Relational Management and Symbolic Approaches362 cited
  • 2013The Construction of Corporate Social Responsibility in Network Societies: A Communication View300 cited
  • 2014How publics react to crisis communication efforts224 cited
  • 2007Crisis Leadership and Hurricane Katrina: The Portrayal of Authority by the Media in Natural Disasters199 cited
  • 2009Ordering through Discourse180 cited
  • 2006Multicultural Crisis Communication: Towards a Social Constructionist Perspective179 cited
  • 2014Innovation through social media in the public sector: Information and interactions174 cited
  • 2008How the Hong Kong government lost the public trust in SARS: Insights for government communication in a health crisis131 cited
  • 2007Emergent Agents: The Forgotten Publics in Crisis Communication and Issues Management Research128 cited
  • 2014Keeping It Real118 cited
  • 2010

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Crisis Communication, Complexity, and the Cartoon Affair: A Case Study
114 cited
  • 2009Institutionalizing public relations: A case study of Chinese government crisis communication on the 2008 Sichuan earthquake93 cited
  • Cited by

    • 2019Constructing Crisis44 cited
    • 2019Constructing Crisis: Leaders, Crises and Claims of Urgency32 cited
    • 2021Beyond culture: Advancing the understanding of political and technological contexts in crisis communication9 cited
    • 2020Crisis communication in public emergencies: multistakeholders' perspectives9 cited
    • 2019Believing Claims of Urgency – Or Not0 cited