Article2018

Taxonomic framework for factors influencing ERMS adoption in organisations of higher professional education

Muaadh Mukred · Zawiyah Mohammad Yusof · Umi Asma’ Mokhtar · Fariza Fauzi

40 citations0/0 files storedJournal of Information Science

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Digital and Traditional Archives Management ERP Systems Implementation and Impact Information Systems and Technology Applications

Abstract

An electronic records management system (ERMS) is tightly linked with most of the daily activities of educational organisations and leads to enhance their performance and decision-making. The aim of this article is to identify the significant factors that could influence the ERMS adoption in higher professional education (HPE). The methodology of this article started with identifying the factors through theory analysis and literature and also recommended by experts. Technology–organisation–environment (TOE) theory was used for factor classification. Qualitative approach was used through the interview with experts to validate and verify the proposed framework. This article presents the results of a study which identifies the issues involved in the utilisation and adoption of ERMS. More than 100 previous works and six well-known theories were critically reviewed to identify the main factors for successful ERMS adoption in different areas with the aim of proposing a taxonomic framework that can depict and identify the main factors that have an impact on the success of ERMS adoption. The proposed framework includes 11 factors categorised into three dimensions. The framework is validated and verified by experts. The adoption factors identified here provide a sound theoretical basis for research to understand, support and facilitate the adoption of ERMS to HPE benefit. The proposed framework could help to improve educational outcomes and the successful implementation of ERMS.

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References

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2019The Key Factors in Adopting an Electronic Records Management System (ERMS) in the Educational Sector: A UTAUT-Based Framework 2021The adoption of business intelligence systems in small and medium enterprises in the healthcare sector: A systematic literature review 2021Improving the Decision-Making Process in the Higher Learning Institutions via Electronic Records Management System Adoption 2019Ensuring the Productivity of Higher Learning Institutions Through Electronic Records Management System (ERMS)

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