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“It's not my fault, I am in the right!” Exploration of neutralization in the justification of the support and use of a controversial technological collaborative consumption service
16 references·6 citing·34 second hop
“It's not my fault, I am in the right!” Exploration of neutralization in the justification of the support and use of a controversial technological collaborative consumption service (2018)“It's not my fault, I am in the right!” E…Diffusion of Innovations 1 (2019)Diffusion of Innovations 1The Rise of the Sharing Economy: Estimating the Impact of Airbnb on the Hotel Industry (2017)The Rise of the Sharing Econo…The sharing economy: Why people participate in collaborative consumption (2015)The sharing economy: Why peop…Research methods in anthropology: qualitative and quantitative approaches (2002)Research methods in anthropol…The basics of social research (1998)The basics of social researchServices Marketing: Integrating Customer Focus Across the Firm (1996)Services Marketing: Integrati…The theory of planned behavior (1991)The theory of planned behaviorThe pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders (1991)The pyramid of corporate soci…Ethical Decision Making by Individuals in Organizations: An Issue-Contingent Model (1991)Ethical Decision Making by In…A General Theory of Marketing Ethics (1986)A General Theory of Marketing…Business and Society: Ethics and Stakeholder Management (1981)Business and Society: Ethics …Qualitative research and evaluation methods (1980)Qualitative research and eval…Theoretical Sensitivity: Advances in the Methodology of Grounded Theory (1978)Theoretical Sensitivity: Adva…Content Analysis for the Social Sciences and Humanities. (1970)Content Analysis for the Soci…Content Analysis for the Social Sciences and Humanities (1970)Content Analysis for the Soci…Techniques of Neutralization: A Theory of Delinquency (1957)Techniques of Neutralization:…Understanding Gen Z Consumers: A Typology of (Un)sustainable Purchases (2025)Understanding Gen Z Consumers…Preventing bypass on sharing economy platforms: The impact of message framing on users’ bypass intention (2024)Preventing bypass on sharing …Enhancing collaborative apparel consumption model: Quality-driven insights from customers and industry professionals (2023)Enhancing collaborative appar…Consumer intentions to use collaborative economy platforms: A meta‐analysis (2022)Consumer intentions to use co…Beyond anger: A neutralization perspective of customer revenge (2022)Beyond anger: A neutralizatio…From User to Provider: Switching Over in the Collaborative Economy (2021)From User to Provider: Switch…Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts (1997)Corporate Social Responsibility (1999)Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)The Social Responsibility of Business Is to Increase Its Profits (2007)Coefficient Alpha and the Internal Structure of Tests (1951)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy: Toward a unifying theory of behavioral change. (1977)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)The psychology of interpersonal relations. (1958)Generalized expectancies for internal versus external control of reinforcement. (1966)Ethical leadership: A social learning perspective for construct development and testing (2005)Ethical leadership: A review and future directions (2006)Principles alone cannot guarantee ethical AI (2019)Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. (2000)You are what you can access: Sharing and collaborative consumption online (2013)Collaborative consumption: determinants of satisfaction and the likelihood of using a sharing economy option again (2015)Circular business models: A review (2020)How Many Interviews Are Enough? (2005)Three Approaches to Qualitative Content Analysis (2005)Purposeful Sampling for Qualitative Data Collection and Analysis in Mixed Method Implementation Research (2013)Snowball Sampling: Problems and Techniques of Chain Referral Sampling (1981)Sample size in qualitative research (1995)The qualitative content analysis process (2008)The Strength of Weak Ties (1973)Diffusion of innovations. (2003)User Acceptance of Information Technology: Toward A Unified View1 (2003)Critical thinking, cognitive presence, and computer conferencing in distance education (2001)Discourse Analysis as Theory and Method (2002)New directions in equity research. (1973)Making good: How ex-convicts reform and rebuild their lives. (2001)The dragons of inaction: Psychological barriers that limit climate change mitigation and adaptation. (2011)Techniques to Identify Themes (2003)A Qualitative Framework for Collecting and Analyzing Data in Focus Group Research (2009)
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References

  • 1991The theory of planned behavior90,729 cited
  • 2019Diffusion of Innovations 137,320 cited
  • 1980Qualitative research and evaluation methods35,808 cited
  • 1991The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders9,028 cited
  • 1978Theoretical Sensitivity: Advances in the Methodology of Grounded Theory6,075 cited
  • 1957Techniques of Neutralization: A Theory of Delinquency5,839 cited
  • 2002Research methods in anthropology: qualitative and quantitative approaches5,638 cited
  • 1970Content Analysis for the Social Sciences and Humanities.4,564 cited
  • 1991Ethical Decision Making by Individuals in Organizations: An Issue-Contingent Model4,134 cited
  • 2015The sharing economy: Why people participate in collaborative consumption3,436 cited
  • 1996Services Marketing: Integrating Customer Focus Across the Firm3,049 cited
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  • 2017The Rise of the Sharing Economy: Estimating the Impact of Airbnb on the Hotel Industry2,374 cited
  • 1970Content Analysis for the Social Sciences and Humanities2,155 cited
  • 1998The basics of social research1,729 cited

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  • 1981Business and Society: Ethics and Stakeholder Management1,566 cited
  • Cited by

    • 2022Beyond anger: A neutralization perspective of customer revenge26 cited
    • 2022Consumer intentions to use collaborative economy platforms: A meta‐analysis17 cited
    • 2024Preventing bypass on sharing economy platforms: The impact of message framing on users’ bypass intention17 cited
    • 2021From User to Provider: Switching Over in the Collaborative Economy15 cited
    • 2023Enhancing collaborative apparel consumption model: Quality-driven insights from customers and industry professionals12 cited
    • 2025Understanding Gen Z Consumers: A Typology of (Un)sustainable Purchases10 cited