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Human Sigma: Managing the Employee-Customer Encounter

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2012The Influence of Leadership, Talent Management, Organizational Culture and Organizational Support on Employee Engagement33 cited

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2012The Influence Of Leadership, Talent Management, Organizational Cultureand Organizational Support On Employee Engagement23 cited

2012Innovations from the ICT‐based service encounter15 cited

2020The moderating and mediating role of public service motivation between organization’s social responsibility and employee engagement: evidence from Egyptian public hospitals14 cited

2016KNOWLEDGE SHARING AND INNOVATION PERFORMANCE AFFECTED BY HR GENERIC STRATEGIES: AN EMPIRICAL STUDY OF SMES IN CHINA AND PAKISTAN9 cited