The Differential Impacts of Collective Psychological Ownership and Membership Identification on Work Burnout and Engagement

Xuebing Su · SM Ng

44 citations0/0 files storedJournal of Social Service Research

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Job Satisfaction and Organizational Behavior Stress and Burnout Research Workaholism, burnout, and well-being

Abstract

Work burnout and engagement are big concerns among workers in social services profession. While the job demands-resources (JD-R) model has been a key perspective in explaining burnout and engagement, there are few studies on the psychological mechanism of the model. In particular, the role of collective psychological ownership (CPO) and membership identification (MI), emerging constructs in workplace wellbeing, are to be explored. The study aimed to explore the roles of CPO and MI in explaining work burnout and engagement in a JD-R model framework. Through snowball and convenience sampling methods, an online self-report survey was conducted in 2016. Totally 761 full-time social service workers in Shenzhen and Guangdong Province, China completed the questionnaire. Bivariate and hierarchical multiple regression analyses were performed.The results reveal the differential impacts of CPO and MI on burnout and engagement in the JD-R model framework: (1) Job resources and CPO contribute most additional R square to the models predicting work engagement; (2) Job resources and MI contribute most additional R square to the models predicting burnout; (3) CPO partially mediates the relationship between job resources and burnout; and (4) CPO partially mediates the relationship between job demands and work engagement.In conclusion, CPO and MI appear to be distinct constructs with differential impacts on work burnout and engagement. Furthermore, CPO appears to have a significant role in the psychological mechanism of the JD-R model in explaining work burnout and engagement.

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2007The Job Demands‐Resources model: state of the art 2004Job demands, job resources, and their relationship with burnout and engagement: a multi‐sample study 1996Maslach burnout inventory manual 1996A meta-analytic examination of the correlates of the three dimensions of job burnout.2005Burnout and work engagement among teachers 2010Linking job demands and resources to employee engagement and burnout: A theoretical extension and meta-analytic test.2008Work engagement: An emerging concept in occupational health psychology 2013A Critical Review of the Job Demands-Resources Model: Implications for Improving Work and Health

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