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Essay on the origins, development and future of the consumption experience as a concept in marketing and consumer research
16 references·4 citing·37 second hop
Essay on the origins, development and future of the consumption experience as a concept in marketing and consumer research (2018)Essay on the origins, development and fut…Exploring the essence of memorable tourism experiences (2011)Exploring the essence of memo…Consumption experience, customer value, and subjective personal introspection: An illustrative photographic essay (2006)Consumption experience, custo…Revisiting Consumption Experience (2003)Revisiting Consumption Experi…The experience economy: work is theatre & every business a stage (1999)The experience economy: work …The Nature of Customer Value: An Axiology of Services in the Consumption Experience (1994)The Nature of Customer Value:…Assessing the Role of Emotions as Mediators of Consumer Responses to Advertising (1987)Assessing the Role of Emotion…The Varieties of Consumption Experience: Comparing Two Typologies of Emotion in Consumer Behavior (1986)The Varieties of Consumption …Humanistic Inquiry in Marketing Research: Philosophy, Method, and Criteria (1986)Humanistic Inquiry in Marketi…Consumer Research and Semiotics: Exploring the Morphology of Signs, Symbols, and Significance (1986)Consumer Research and Semioti…A Model of the Distributor's Perspective of Distributor-Manufacturer Working Relationships (1984)A Model of the Distributor's …The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)The Experiential Aspects of C…Hedonic Consumption: Emerging Concepts, Methods and Propositions (1982)Hedonic Consumption: Emerging…Innovativeness, Novelty Seeking, and Consumer Creativity (1980)Innovativeness, Novelty Seeki…The Theory of Buyer Behavior (1971)The Theory of Buyer BehaviorBroadening the Concept of Marketing (1969)Broadening the Concept of Mar…Broadening the Concept of Marketing (1969)Broadening the Concept of Mar…Embracing the paradox of customer experiences in the hospitality and tourism industry (2023)Embracing the paradox of cust…Onflow and consumption: Affect and first encounters (2022)Onflow and consumption: Affec…Twofold impact of experiential marketing: manufacturer brand and hosting retailer (2020)Twofold impact of experientia…Brand expansion through reverse socialization: an example of iPhone in China (2020)Brand expansion through rever…Structure and Functions of Fantasy (1974)An Information Processing Theory of Consumer Choice (1979)Consumer perceived value: The development of a multiple item scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)A circumplex model of affect. (1980)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)The Persuasion Knowledge Model: How People Cope with Persuasion Attempts (1994)Guidelines for choosing between multi-item and single-item scales for construct measurement: a predictive validity perspective (2012)Conflict, arousal, and curiosity. (1960)The Market Maven: A Diffuser of Marketplace Information (1987)A Cross-National Investigation into the Individual and National Cultural Antecedents of Consumer Innovativeness (1999)Consumer innovativeness (2002)Intellectual Evolution from Adolescence to Adulthood (2009)Diffusion of Innovations 1 (2019)The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. (2001)Motivations for sharing tourism experiences through social media (2014)Understanding the Relationships between Tourists’ Emotional Experiences, Perceived Overall Image, Satisfaction, and Intention to Recommend (2015)A model of perceived image, memorable tourism experiences and revisit intention (2017)The Discovery of Grounded Theory (2017)The Standard Edition of the Complete Psychological Works of Sigmund Freud (1953)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Understanding Customer Experience Throughout the Customer Journey (2016)Advances in Consumer Research (2025)Evolving to a New Dominant Logic for Marketing (2003)Co-creation experiences: The next practice in value creation (2004)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)The External Control of Organizations. (1978)Developing Buyer-Seller Relationships (1987)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations (1992)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)The impact of customer satisfaction and relationship quality on customer retention: A critical reassessment and model development (1997)The four levels of loyalty and the pivotal role of trust: a study of online service dynamics (2004)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)
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References

  • 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,274 cited
  • 1982Hedonic Consumption: Emerging Concepts, Methods and Propositions5,610 cited
  • 1971The Theory of Buyer Behavior2,797 cited
  • 1999The experience economy: work is theatre & every business a stage2,681 cited
  • 1969Broadening the Concept of Marketing1,762 cited
  • 1980Innovativeness, Novelty Seeking, and Consumer Creativity1,715 cited
  • 1987Assessing the Role of Emotions as Mediators of Consumer Responses to Advertising1,636 cited
  • 2011Exploring the essence of memorable tourism experiences1,531 cited
  • 1994The Nature of Customer Value: An Axiology of Services in the Consumption Experience1,364 cited
  • 1984A Model of the Distributor's Perspective of Distributor-Manufacturer Working Relationships1,128 cited
  • 1969Broadening the Concept of Marketing1,048 cited
  • 2006Consumption experience, customer value, and subjective personal introspection: An illustrative photographic essay884 cited
  • 2003Revisiting Consumption Experience851 cited
  • 1986Humanistic Inquiry in Marketing Research: Philosophy, Method, and Criteria815 cited
  • 1986The Varieties of Consumption Experience: Comparing Two Typologies of Emotion in Consumer Behavior

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778 cited
  • 1986Consumer Research and Semiotics: Exploring the Morphology of Signs, Symbols, and Significance751 cited
  • Cited by

    • 2023Embracing the paradox of customer experiences in the hospitality and tourism industry35 cited
    • 2020Twofold impact of experiential marketing: manufacturer brand and hosting retailer18 cited
    • 2020Brand expansion through reverse socialization: an example of iPhone in China16 cited
    • 2022Onflow and consumption: Affect and first encounters13 cited