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The impact of customer returns and bidirectional option contract on refund price and order decisions

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References

1999Pricing and the Newsvendor Problem: A Review with Extensions1,663 cited
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1996Controlling product returns in direct marketing178 cited
2003Return handling options and order quantities for single period products167 cited
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2011Coordinating a decentralized supply chain with customer returns and price-dependent stochastic demand using a buyback policy

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165 cited

2005Option Pricing with Downward-Sloping Demand Curves: The Case of Supply Chain Options160 cited

Cited by

2021Bidirectional option contract for prepositioning of relief supplies under demand uncertainty51 cited
2021Green supply chain management through call option contract and revenue-sharing contract to cope with demand uncertainty50 cited
2019Optimal option purchase decision of a loss-averse retailer under emergent replenishment43 cited
2024Why do consumers return products? A qualitative exploration of online product return behaviour of young consumers42 cited
2021Unmanned vehicle distribution capacity sharing with demand surge under option contracts35 cited
2019Supply chain coordination with put option contracts and customer returns34 cited
2021Contracts between an e-retailer and a third party logistics provider to expand home delivery capacity31 cited
2019Supply chain risk management considering put options and service level constraints27 cited
2023Extended warranty service provision: A strategic analysis for the E-commerce platform supply chain26 cited
2021Money-back guarantee in the presence of strategic customer behavior23 cited
2021Information strategy in a supply chain under asymmetric customer returns information22 cited
2022How a novel option contract helps a green product to enter a traditional product's retailing channel: A mathematical modeling approach20 cited
2023Coping with an unreliable supplier: An option contract with a backup supplier20 cited