Assessment of Quality of Hospitality Education in Kenya

Abstract

The aim of this paper was to assess the quality of hospitality education in Kenya. The objectives were to establish factors that have contributed to the quality of hospitality education in Kenya, determine factors that have led to the rapid growth of hospitality institutions, examine the student-instructor ratio in hospitality educational institutions, assess the curriculum content of hospitality programs, and to determine the factors that motivate students to pursue hospitality education. The research employed a survey design. Data was collected from 126 students and 7 heads of departments of seven institutions offering degree, diploma and certificate courses in hospitality. Three public Universities were selected purposively while four colleges offering diploma, certificate and craft based skills were selected by complex random sampling. Data was collected using questionnaires. Descriptive statistics was used to analyze the data. The study established that though facilities exist in the institutions of learning for the delivery of hospitality education, many of them were not adequate for the student population and others were unsuitable in the current competitive hospitality market. The research therefore concluded that for quality education to be achieved in hospitality there is an urgent need to integrate all the aspects of resources like personnel & learning for effective and quality delivery.

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