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Towards the deployment of customer orientation: A case study in third-party logistics · Study

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ArticleTowards the deployment of customer orientation: A case study in third-party logistics

Vaggelis Giannikas2018

OA

Articlegreen2018

Towards the deployment of customer orientation: A case study in third-party logistics

Vaggelis Giannikas · Duncan McFarlane

25 citations·0/0 files stored·Computers in Industry

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Collaboration in agile enterprises Big Data and Business Intelligence Logistics and Transportation Systems

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References

2010Simulation modeling for analysis 2005Logistics flexibility and its impact on customer satisfaction 2003The product centric approach: a solution to supply network information management problems?2016Intelligent logistics: Involving the customer 2006The product avatar as a product-instance-centric information management concept 2010Third‐party logistics provider customer orientation and customer firm logistics improvement in China 2005Agent-based model for managing composite product information 2007Customer orientation and performance outcomes in supply chain management

Cited by

2021Human-AI collaboration in route planning: An empirical efficiency-based analysis in retail logistics 2020Managing operations by a logistics company for sustainable service quality: Indian perspective 2023A data-driven methodology for the periodic review of spare parts supply chain configurations 2020Examining the value of flexible logistics offerings

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Details

Year2018

Typearticle

Published2018-10-25

VenueComputers in Industry

ISSN-L0166-3615

Languageen

Citations25

Files0 public / 0

ShelfCollaboration in agile enterprises

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doi10.1016/j.compind.2018.10.005

openalex_workW2898515236

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