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Towards the deployment of customer orientation: A case study in third-party logistics

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References

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2010Third‐party logistics provider customer orientation and customer firm logistics improvement in China88 cited
2005Agent-based model for managing composite product information79 cited
2007Customer orientation and performance outcomes in supply chain management77 cited
2009Intelligent products: Agere versus Essere55 cited
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2002Implementing Collaboration Process Networks38 cited

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2021Human-AI collaboration in route planning: An empirical efficiency-based analysis in retail logistics67 cited
2020Managing operations by a logistics company for sustainable service quality: Indian perspective42 cited
2023A data-driven methodology for the periodic review of spare parts supply chain configurations20 cited
2020

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Examining the value of flexible logistics offerings

19 cited