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Interfunctional Coordination and its Influence on Customer Success
16 references·0 citing·49 second hopsampled
Interfunctional Coordination and its Influence on Customer Success (2018)Interfunctional Coordination and its Infl…The Complementary Effects of Market Orientation and Entrepreneurial Orientation on Profitability in Small Businesses (2009)The Complementary Effects of …Market orientation, competitive advantage, and performance: A demand-based perspective (2008)Market orientation, competiti…Transformational leadership and market orientation: Implications for the implementation of competitive strategies and business unit performance (2007)Transformational leadership a…A market orientation in supply chain management (2007)A market orientation in suppl…Demand chain management-integrating marketing and supply chain management (2006)Demand chain management-integ…Cross-Functional “Coopetition”: The Simultaneous Role of Cooperation and Competition Within Firms (2006)Cross-Functional “Coopetition…Implementing a Customer Orientation: Extension of Theory and Application (2003)Implementing a Customer Orien…Building Organizational Capabilities for Managing Economic Crisis: The Role of Market Orientation and Strategic Flexibility (2001)Building Organizational Capab…Advances in the internal marketing concept: definition, synthesis and extension (2000)Advances in the internal mark…Developing a better measure of market orientation (1998)Developing a better measure o…Strategic Orientation of the Firm and New Product Performance (1997)Strategic Orientation of the …MARKOR: A Measure of Market Orientation (1993)MARKOR: A Measure of Market O…The Effect of a Market Orientation on Business Profitability (1990)The Effect of a Market Orient…Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Market Orientation: The Const…The Social Control of Impersonal Trust (1987)The Social Control of Imperso…Differentiation and Integration in Complex Organizations (1967)Differentiation and Integrati…A Paradigm for Developing Better Measures of Marketing Constructs (1979)Review of Psychometric theory (2nd ed.). (1979)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Market Orientation: Antecedents and Consequences (1993)The Capabilities of Market-Driven Organizations (1994)Evolving to a New Dominant Logic for Marketing (2003)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Organizational culture and leadership (1993)The Discovery of Grounded Theory (2017)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)Internal market orientation (2002)Customer experience, organisational culture and the employer brand (2007)Customer experience management in hospitality (2017)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)Market Orientation: A Meta-Analytic Review and Assessment of its Antecedents and Impact on Performance (2005)Resolving the Capability–Rigidity Paradox in New Product Innovation (2005)The Effects of Strategic Orientations on Technology- and Market-Based Breakthrough Innovations (2005)Estimating Nonresponse Bias in Mail Surveys (1977)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)The fifth discipline, the art and practice of the learning organization (1991)Strategic Orientations in Management Literature: Three Approaches to Understanding the Interaction between Market, Technology, Entrepreneurial and Learning Orientations (2010)Entrepreneurial orientation, market orientation, network ties, and performance: Study of entrepreneurial firms in a developing economy (2013)Dynamic capabilities, creativity and innovation capability and their impact on competitive advantage and firm performance: The moderating role of entrepreneurial orientation (2018)Research in Organizational Behavior (1984)Learning orientation, firm innovation capability, and firm performance (2002)Innovativeness: Its antecedents and impact on business performance (2004)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Diffusion of Innovations 1 (2019)The Strength of Weak Ties (1973)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Economic Action and Social Structure: The Problem of Embeddedness (1985)AFFECT- AND COGNITION-BASED TRUST AS FOUNDATIONS FOR INTERPERSONAL COOPERATION IN ORGANIZATIONS. (1995)Not So Different After All: A Cross-Discipline View Of Trust (1998)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Selective Perception: A Note on the Departmental Identifications of Executives (1958)New Patterns of Management. (1962)THE HUMAN SIDE OF ENTERPRISE (1985)Toward a knowledge‐based theory of the firm (1996)Collaboration Networks, Structural Holes, and Innovation: A Longitudinal Study (2000)TOWARD A THEORY OF PARADOX: A DYNAMIC EQUILIBRIUM MODEL OF ORGANIZING. (2011)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Market Knowledge Dimensions and Cross-Functional Collaboration: Examining the Different Routes to Product Innovation Performance (2006)Coopetition—Quo vadis? Past accomplishments and future challenges (2014)Market Orientation and Organizational Performance: Is Innovation a Missing Link? (1998)A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)Understanding Customer Experience Throughout the Customer Journey (2016)
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References

  • 1990The Effect of a Market Orientation on Business Profitability9,642 cited
  • 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications9,157 cited
  • 1967Differentiation and Integration in Complex Organizations3,980 cited
  • 1997Strategic Orientation of the Firm and New Product Performance2,460 cited
  • 1993MARKOR: A Measure of Market Orientation2,353 cited
  • 1987The Social Control of Impersonal Trust1,725 cited
  • 2001Building Organizational Capabilities for Managing Economic Crisis: The Role of Market Orientation and Strategic Flexibility1,142 cited
  • 2009The Complementary Effects of Market Orientation and Entrepreneurial Orientation on Profitability in Small Businesses919 cited
  • 2000Advances in the internal marketing concept: definition, synthesis and extension655 cited
  • 2006Cross-Functional “Coopetition”: The Simultaneous Role of Cooperation and Competition Within Firms541 cited
  • 2006Demand chain management-integrating marketing and supply chain management490 cited
  • 2008Market orientation, competitive advantage, and performance: A demand-based perspective479 cited
  • 1998Developing a better measure of market orientation405 cited
  • 2007A market orientation in supply chain management304 cited

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2003
Implementing a Customer Orientation: Extension of Theory and Application
286 cited
  • 2007Transformational leadership and market orientation: Implications for the implementation of competitive strategies and business unit performance222 cited
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