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Fashion retailing “tech-gagement”: engagement fueled by new technology
16 references·7 citing·39 second hop
Fashion retailing “tech-gagement”: engagement fueled by new technology (2018)Fashion retailing “tech-gagement”: engage…The Future of Retailing (2017)The Future of RetailingFrom Multi-Channel Retailing to Omni-Channel Retailing (2015)From Multi-Channel Retailing …Business Models and Technological Innovation (2013)Business Models and Technolog…Customer Engagement: Exploring Customer Relationships Beyond Purchase (2012)Customer Engagement: Explorin…Customer Engagement (2011)Customer EngagementCustomer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Customer Engagement Behavior:…The Process of Customer Engagement: A Conceptual Framework (2008)The Process of Customer Engag…Authenticity: what consumers really want (2008)Authenticity: what consumers …Theory Building From Cases: Opportunities And Challenges (2007)Theory Building From Cases: O…Value from hedonic experience and engagement. 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References

  • 2007Theory Building From Cases: Opportunities And Challenges16,654 cited
  • 2004Case Study Research15,455 cited
  • 1982Hedonic Consumption: Emerging Concepts, Methods and Propositions5,610 cited
  • 2011Customer Engagement3,657 cited
  • 2010Customer Engagement Behavior: Theoretical Foundations and Research Directions3,536 cited
  • 1999The experience economy: work is theatre & every business a stage2,681 cited
  • 2015From Multi-Channel Retailing to Omni-Channel Retailing2,598 cited
  • 2012Customer Engagement: Exploring Customer Relationships Beyond Purchase2,086 cited
  • 1991Better Stories and Better Constructs: The Case for Rigor and Comparative Logic1,715 cited
  • 1994Store atmosphere and purchasing behavior1,649 cited
  • 2008The Process of Customer Engagement: A Conceptual Framework1,365 cited
  • 2017The Future of Retailing1,192 cited
  • 2013Business Models and Technological Innovation1,148 cited
  • 1992An experimental approach to making retail store environmental decisions.1,001 cited
  • 2006Value from hedonic experience and engagement.948 cited
  • 2008Authenticity: what consumers really want

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907 cited

Cited by

  • 2023The online flow and its influence on awe experience: an AI-enabled e-tail service exploration61 cited
  • 2021Tracking technology diffusion in-store: a fashion retail perspective33 cited
  • 2019The need for services and technologies in physical fast fashion stores: Generation Y’s opinion28 cited
  • 2025Bridging Digital Product Passports and in-store experiences: How augmented reality enhances decision comfort and reuse intentions23 cited
  • 2024Virtual reality in the luxury fashion industry: a systematic literature review10 cited
  • 2021Reconfigure the apparel retail stores with interactive technologies10 cited
  • 2023Improving Task and Quality Performance: The Role of Affective Commitment, Engaged Employees and Creativity1 cited