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Enhancing customer knowledge: the role of banks in financial well-being
16 references·4 citing·49 second hop
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References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1970Back-Translation for Cross-Cultural Research14,051 cited
  • 2013Structural Equation Modeling With AMOS3,959 cited
  • 2014Financial Literacy, Financial Education, and Downstream Financial Behaviors2,146 cited
  • 1991Preference and belief: Ambiguity and competence in choice under uncertainty1,705 cited
  • 2015Debt literacy, financial experiences, and overindebtedness1,410 cited
  • 2011Financial Literacy and Planning: Implications for Retirement Wellbeing1,301 cited
  • 2003Relational Embeddedness and Learning: The Case of Bank Loan Managers and Their Clients1,087 cited
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  • 2012Transformative service research: An agenda for the future996 cited
  • 2017Financial well-being: A conceptualization and research agenda981 cited
  • 2010Cognitive Ability and Portfolio Choice946 cited
  • 1984Product Familiarity and Learning New Information922 cited
  • 2009Defining and Measuring Financial Literacy

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834 cited
  • 1999Replication and Theory Development in Organizational Science: A Critical Realist Perspective822 cited
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    • 2022Analysing the Predictors of Financial Stress and Financial Well-Being among the Bottom 40 Percent (B40) Households in Malaysia31 cited
    • 2024Fintech adoption and financial well-being of persons with disabilities: the mediating role of financial access, financial knowledge and financial behaviour29 cited
    • 2023Examining theories, mediators and moderators in financial well-being literature: a systematic review and future research agenda27 cited
    • 2023Does participation in the service process affect tourists’ well-being? The mediating role of service experience8 cited