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Blue Bell's Facebook Posts and Responses During the 2015 Listeria Crisis: A Case Study
12 references·1 citing·44 second hop
Blue Bell's Facebook Posts and Responses During the 2015 Listeria Crisis: A Case Study (2018)Blue Bell's Facebook Posts and Responses …Content Analysis: An Introduction to Its Methodology (2019)Content Analysis: An Introduc…Exploring Ways Social Media Data Inform Public Issues Communication: An Analysis of Twitter Conversation During the 2012-2013 Drought in Nebraska (2015)Exploring Ways Social Media D…Applied Crisis Communication and Crisis Management: Cases and Exercises (2014)Applied Crisis Communication …A Case Study of the Risk and Crisis Communications Used in the 2008 Salmonella Outbreak (2013)A Case Study of the Risk and …A Case Study of the Crisis Communications Used in the 2009 Salmonella Outbreak in Peanut Products (2013)A Case Study of the Crisis Co…Media Dependency During a Food Safety Incident Related to the U.S. Beef Industry (2012)Media Dependency During a Foo…Reputation and the Corporate Brand (2004)Reputation and the Corporate …Brand trust in the context of consumer loyalty (2001)Brand trust in the context of…Building customer relationships: do discount cards work? (2000)Building customer relationshi…Reputation Management: Theory versus Practice (1998)Reputation Management: Theory…Content Analysis: An Introduction to its Methodology. (1984)Content Analysis: An Introduc…A Dependency Model of Mass-Media Effects (1976)A Dependency Model of Mass-Me…A Comparative Content Analysis of News Stories and Press Releases During the 2015 Blue Bell Ice Cream Recall (2019)A Comparative Content Analysi…WHAT'S IN A NAME? REPUTATION BUILDING AND CORPORATE STRATEGY. (1990)Organizational Images and Member Identification (1994)Dimensions of Brand Personality (1997)Practitioner perceptions of corporate reputation: an empirical investigation (2000)Toward a Comprehensive Understanding of Corporate Reputation: Concept, Measurement and Implications (2012)Enhancing radical innovation performance through intellectual capital components (2017)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Commitment-Trust Theory of Relationship Marketing (1994)An Integrative Model Of Organizational Trust (1995)The role played by perceived usability, satisfaction and consumer trust on website loyalty (2005)Relationship quality as a predictor of B2B customer loyalty (2006)The Process of Customer Engagement: A Conceptual Framework (2008)Zero defections: quality comes to services. (1990)Do Customer Loyalty Programs Really Work (1997)Principles of service marketing and management (1999)Loyalty programs and a sense of community (2005)Consumer reactance against loyalty programs (2007)Brand interactions and social media: Enhancing user loyalty through social networking sites (2016)Handbook of Qualitative Research (1994)Qualitative research and case study applications in education (1998)Qualitative research: Methods in the social sciences (2006)The Handbook of Social Psychology (1969)The nature of human values (1973)Reconstructing Mediatization as an Analytical Concept (2004)On the salience of political issues: The problem with ‘most important problem’ (2005)Good News and Bad News: Asymmetric Responses to Economic Information (2006)Mind, Self, and Society (2015)Framing: Toward Clarification of a Fractured Paradigm (1993)The Art of Case Study Research (1996)Diffusion of Innovations 1 (2019)“You Call that Meat?” Investigating Social Media Conversations and Influencers Surrounding Cultured Meat (2020)Framing Friction: A Content Analysis Investigating How the CDC Framed Social Media Communication with the Public During the COVID-19 Pandemic (2022)The role of social media activism in offline conservation attitudes and behaviors (2023)No Logo: Taking Aim at the Brand Bullies (1999)How corporate visual identity supports reputation (2005)Corporate identity, corporate branding and corporate reputations (2012)Real-Time Brand Reputation Tracking Using Social Media (2021)Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness (2003)Three Approaches to Qualitative Content Analysis (2005)The qualitative content analysis process (2008)How to plan and perform a qualitative study using content analysis (2016)When sorry is not an option: CSR reporting and ‘face work’ in a stigmatised industry – A case study of Barrick (Acacia) gold mine in Tanzania (2019)The Impact of Digital Communication and PR Models on the Sustainability of Higher Education during Crises (2020)Crisis Management, School Leadership in Disruptive Times and the Recovery of Schools in the Post COVID-19 Era: A Systematic Literature Review (2023)
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References

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  • 2015Exploring Ways Social Media Data Inform Public Issues Communication: An Analysis of Twitter Conversation During the 2012-2013 Drought in Nebraska29 cited
  • 2013A Case Study of the Crisis Communications Used in the 2009 Salmonella Outbreak in Peanut Products18 cited
  • 2013A Case Study of the Risk and Crisis Communications Used in the 2008 Salmonella Outbreak14 cited
  • 2012Media Dependency During a Food Safety Incident Related to the U.S. Beef Industry11 cited

Cited by

  • 2019A Comparative Content Analysis of News Stories and Press Releases During the 2015 Blue Bell Ice Cream Recall8 cited

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