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The relationship between exchanged resources and loyalty intentions
16 references·1 citing·39 second hop
The relationship between exchanged resources and loyalty intentions (2019)The relationship between exchanged resour…Understanding Customer Experience Throughout the Customer Journey (2016)Understanding Customer Experi…A primer on partial least squares structural equation modeling (PLS-SEM) (2015)A primer on partial least squ…A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A new criterion for assessing…Principles and Practice of Structural Equation Modeling (2012)Principles and Practice of St…Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies (2012)Common Method Bias in Marketi…Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Customer Experience Creation:…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…Relational Benefits in Services Industries: The Customer's Perspective (1998)Relational Benefits in Servic…The MOS social support survey (1991)The MOS social support surveyStructural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Stress, social support, and the buffering hypothesis. (1985)Stress, social support, and t…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Space and Place: The Perspective of Experience (1978)Space and Place: The Perspect…Place and Placelessness (1978)Place and PlacelessnessA neuroscientific perspective of a mixed-use lifestyle center (2019)A neuroscientific perspective…Psychological stress and the coping process (1966)The social readjustment rating scale (1967)The Structure of Coping (1978)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)The need to belong: Desire for interpersonal attachments as a fundamental human motivation. (1995)The Job Demands‐Resources model: state of the art (2007)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Information Technology: Toward A Unified View1 (2003)Using PLS path modeling in new technology research: updated guidelines (2016)When to use and how to report the results of PLS-SEM (2018)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Coefficient Alpha and the Internal Structure of Tests (1951)Psychological Sequelae of the September 11 Terrorist Attacks in New York City (2002)What predicts psychological resilience after disaster? The role of demographics, resources, and life stress. (2007)The brief resilience scale: Assessing the ability to bounce back (2008)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)PLS-SEM: Indeed a Silver Bullet (2011)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Commitment-Trust Theory of Relationship Marketing (1994)The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption (2000)Designing conceptual articles: four approaches (2020)Setting the future of digital and social media marketing research: Perspectives and research propositions (2020)Common Beliefs and Reality About PLS (2014)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)POSITIVE PSYCHOLOGICAL CAPITAL: MEASUREMENT AND RELATIONSHIP WITH PERFORMANCE AND SATISFACTION (2007)Measurement invariance conventions and reporting: The state of the art and future directions for psychological research (2016)On the Evaluation of Structural Equation Models (1988)
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References

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3,045 cited
  • 1998Relational Benefits in Services Industries: The Customer's Perspective2,347 cited
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    • 2019A neuroscientific perspective of a mixed-use lifestyle center8 cited