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The Use of Tangible Tools as a Means to Support Co-design During Service Design Innovation Projects in Healthcare
16 references·2 citing·43 second hop
The Use of Tangible Tools as a Means to Support Co-design During Service Design Innovation Projects in Healthcare (2018)The Use of Tangible Tools as a Means to S…The Barriers and Enablers of Co-design for Services (2016)The Barriers and Enablers of …Design for Value Co-Creation: Exploring Synergies Between Design for Service and Service Logic (2014)Design for Value Co-Creation:…This is Service Design Thinking: Basics – Tools – Cases (2012)This is Service Design Thinki…Benefits of Co-design in Service Design Projects (2011)Benefits of Co-design in Serv…First among Equals: The Effect of Team Leader Characteristics on the Internal Dynamics of Cross‐Functional Product Development Teams* (2009)First among Equals: The Effec…Service Blueprinting: A Practical Technique for Service Innovation (2008)Service Blueprinting: A Pract…Designing Multi-Interface Service Experiences (2008)Designing Multi-Interface Ser…Co-creation and the new landscapes of design (2008)Co-creation and the new lands…The Emergence of Boundary Spanning Competence in Practice: Implications for Implementation and Use of Information Systems1 (2005)The Emergence of Boundary Spa…Metaphors We Live By (2003)Metaphors We Live ByDesigning Product/Service Systems: A Methodological Exploration (2002)Designing Product/Service Sys…A Pragmatic View of Knowledge and Boundaries: Boundary Objects in New Product Development (2002)A Pragmatic View of Knowledge…Developing Products in Half the Time: New Rules, New Tools (1997)Developing Products in Half t…Work‐Oriented Design of Computer Artifacts (1989)Work‐Oriented Design of Compu…Institutional Ecology, `Translations' and Boundary Objects: Amateurs and Professionals in Berkeley's Museum of Vertebrate Zoology, 1907-39 (1989)Institutional Ecology, `Trans…The Creation and Change of Organizational Cultures: A Conceptual Framework (1986)The Creation and Change of Or…Promoting Youth Mental Health in Spiritual Tourism Through Service Design (2025)Promoting Youth Mental Health…A Systemic Review on the Adoption of Service Design Practices to Improve the Quality of User Experience and Organization in the Healthcare Environment (2024)A Systemic Review on the Adop…Designing services that deliver (1984)Evolving to a New Dominant Logic for Marketing (2003)The Experience Economy (2012)Theory of value co-creation: a systematic literature review (2014)Understanding Customer Experience Throughout the Customer Journey (2016)A Practical Guide for Policy Analysis: The Eightfold Path to More Effective Problem Solving (2019)Overcoming Resistance to Change (1948)The Social Construction of Reality: A Treatise in the Sociology of Knowledge. (1967)How Organizations Learn and Unlearn (1981)Culture Traits, Strength, and Organizational Performance: Moving Beyond “Strong” Culture (1988)Industry Determinants of Organizational Culture (1991)Living With Multiple Paradigms the Case of Paradigm Interplay in Organizational Culture Studies (1996)An Exploratory Investigation of User Involvement in New Service Development (2002)Consumer Cocreation in New Product Development (2010)Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment? (2016)Co-Production and Co-Creation (2018)Customer journeys: a systematic literature review (2018)Situated Learning (1991)Dynamic capabilities and strategic management (1997)Communities of practice learning, meaning, and identity (1999)Transferring, Translating, and Transforming: An Integrative Framework for Managing Knowledge Across Boundaries (2004)10 Sociomateriality: Challenging the Separation of Technology, Work and Organization (2008)Organizing for Innovation in the Digitized World (2012)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Situated Learning: Legitimate Peripheral Participation. (1994)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Toward a Deeper Understanding of System Usage in Organizations: A Multilevel Perspective1 (2007)Boundary Work among Groups, Occupations, and Organizations: From Cartography to Process (2019)To Engage or Not to Engage with AI for Critical Judgments: How Professionals Deal with Opacity When Using AI for Medical Diagnosis (2022)Improving service quality through customer journey analysis (2016)Bridging sustainable business model innovation and user-driven innovation: A process for sustainable value proposition design (2017)Service Ecosystem Design: Propositions, Process Model, and Future Research Agenda (2020)Communities of Practice and Social Learning Systems (2000)The Study of Boundaries in the Social Sciences (2002)The Practice Turn in Contemporary Theory (2005)A Paradigmatic Analysis Contrasting Information Systems Development Approaches and Methodologies (1998)Reconstructing Technologies as Social Practice (1999)Child as Protagonist (2017)Qualitative Analysis for Social Scientists (1987)The contemporary theory of metaphor (1993)A Dynamic Theory of Organizational Knowledge Creation (1994)Experience-based Co-design and Healthcare Improvement: Realizing Participatory Design in the Public Sector (2015)What is co-creation? An interactional creation framework and its implications for value creation (2017)
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References

  • 2003Metaphors We Live By25,220 cited
  • 1989Institutional Ecology, `Translations' and Boundary Objects: Amateurs and Professionals in Berkeley's Museum of Vertebrate Zoology, 1907-3910,821 cited
  • 2008Co-creation and the new landscapes of design5,552 cited
  • 2002A Pragmatic View of Knowledge and Boundaries: Boundary Objects in New Product Development3,483 cited
  • 2005The Emergence of Boundary Spanning Competence in Practice: Implications for Implementation and Use of Information Systems11,275 cited
  • 2008Service Blueprinting: A Practical Technique for Service Innovation1,195 cited
  • 2012This is Service Design Thinking: Basics – Tools – Cases798 cited
  • 1989Work‐Oriented Design of Computer Artifacts711 cited
  • 2011Benefits of Co-design in Service Design Projects580 cited
  • 1986The Creation and Change of Organizational Cultures: A Conceptual Framework513 cited
  • 2008Designing Multi-Interface Service Experiences394 cited
  • 2002Designing Product/Service Systems: A Methodological Exploration299 cited
  • 1997Developing Products in Half the Time: New Rules, New Tools291 cited
  • 2014Design for Value Co-Creation: Exploring Synergies Between Design for Service and Service Logic198 cited
  • 2009

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First among Equals: The Effect of Team Leader Characteristics on the Internal Dynamics of Cross‐Functional Product Development Teams*
113 cited
  • 2016The Barriers and Enablers of Co-design for Services111 cited
  • Cited by

    • 2024A Systemic Review on the Adoption of Service Design Practices to Improve the Quality of User Experience and Organization in the Healthcare Environment7 cited
    • 2025Promoting Youth Mental Health in Spiritual Tourism Through Service Design4 cited