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Why Hospitals Need Service Design · Study

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ChapterWhy Hospitals Need Service Design

Kristine Rise Fry2018

Chapter2018

Why Hospitals Need Service Design

Kristine Rise Fry

14 citations·0/0 files stored·Springer eBooks

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Service and Product Innovation Healthcare Quality and Management Innovative Approaches in Technology and Social Development

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References

2015Experience-based Co-design and Healthcare Improvement: Realizing Participatory Design in the Public Sector 2011Designing for Service as One Way of Designing Services 2013Service Design: From Insight to Implementation 2009Visualtiles: Communication tools for (service) design 2010Service Design and Healthcare Innovation: fr0m consumption to co-production and co-creation

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2021Service design in the healthcare space with a special focus on non-clinical service departments: A synthesis and future directions 2024A Systemic Review on the Adoption of Service Design Practices to Improve the Quality of User Experience and Organization in the Healthcare Environment

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2013Stakeholder Engagement for Service Design: How service designers identify and communicate insightsbook · 3 shared references 2015The Design of Smart Product-Service Systems (PSSs): An Exploration of Design Characteristicsarticle · 2 shared references 2017Co-designing services with vulnerable consumersarticle · 2 shared references 2023Design of services or designing for service? The application of design methodology in public service settingsarticle · 2 shared references 2018Service design visualization tools for supporting servitization in a machine tool manufacturerarticle · 2 shared references 2016Understanding the Influence of the Co-Design Process on Well-Beingother · 2 shared references

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Year2018

Typechapter

Published2018-12-28

VenueSpringer eBooks

Languageen

Citations14

Files0 public / 0

ShelfService and Product Innovation

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doi10.1007/978-3-030-00749-2_22

openalex_workW2907808641

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