References

• 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
• 2002Parables for the Virtual4,608 cited
• 2003Touching Feeling2,463 cited
• 2011The Turn to Affect: A Critique1,175 cited
• 1993Atmosphere as the Fundamental Concept of a New Aesthetics951 cited
• 2000Collective action and psychological change: The emergence of new social identities633 cited
• 2011Cruel Optimism566 cited
• 2010The Social Identity Approach in Social Psychology453 cited
• 1984The St. Pauls' riot: An explanation of the limits of crowd action in terms of a social identity model440 cited
• 2010Affect381 cited
• 1996‘The Battle of Westminster’: developing the social identity model of crowd behaviour in order to explain the initiation and development of collective conflict379 cited
• 2000Crowds, context and identity: Dynamic categorization processes in the 'poll tax riot'258 cited
• 2012Beyond Personal Feelings and Collective Emotions: Toward a Theory of Social Affect207 cited
• 2006‘Our desires are ungovernable’183 cited
• 2014Spatial Justice137 cited
• 2013