Public Trust in Local Government: Explaining the Role of Good Governance Practices

Taye Demissie Beshi · Ranvinderjit Kaur

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Public Policy and Administration Research E-Government and Public Services Public Administration in Developing Nations

Abstract

The primary purpose of this study was to examine the role of good governance practices on public trust in local government. In this study, a conceptual model was developed and tested empirically in Ethiopia by selecting Bahir Dar City Administration. The data analyses yielded the following results. All independent variables were highly influential in describing the public’s level of trust in their local government. In this case, participants who perceived the existence of transparency, accountability, and responsiveness had greater trust in the City Administration than their counterparts.

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References

2015A primer on partial least squares structural equation modeling (PLS-SEM)2014A primer on partial least squares structural equation modeling (PLS-SEM)2001The Moral Foundations of Trust 2005The Moral Foundations of Trust 2004Linking Citizen Satisfaction with E-Government and Trust in Government 2014Trust in Government – the Relative Importance of Service Satisfaction, Political Factors and Demography 2003Comparing Measures of Citizen Trust and User Satisfaction as Indicators of `Good Governance': Difficulties in Linking Trust and Satisfaction Indicators 2006The Performance-Trust Link: Implications for Performance Measurement

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