Work Group Climate and Behavioral Responses to Psychological Contract Breach

Yimo Shen · John M. Schaubroeck · Lei Zhao

27 citations0/0 files storedFrontiers in Psychology

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Job Satisfaction and Organizational Behavior Employee Performance and Management Social Power and Status Dynamics

Abstract

Drawing on theories of social exchange and social information processing, we examined whether the influence of psychological contract breach on in-role performance and organization-directed citizenship behavior (OCBO) depends on work group climate levels, specifically procedural justice climate and power distance climate. The findings supported our hypothesis that psychological contract breach more strongly influences in-role performance and OCBO among members of units with favorable procedural justice climates. Support for a hypothesized moderating role of power distance climate was less conclusive. We discuss the implications of our model and findings for theories of employee-organization relationships and practice.

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References

1996Sensemaking in Organizations 1960The Norm of Reciprocity: A Preliminary Statement 1991Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors 1978A Social Information Processing Approach to Job Attitudes and Task Design 1984Estimating within-group interrater reliability with and without response bias.1995Psychological Contracts in Organizations: Understanding Written and Unwritten Agreements 2001The Role of Justice in Organizations: A Meta-Analysis 2000Within-group agreement, non-independence, and reliability: Implications for data aggregation and analysis.

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