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Customer value co-creation behaviour in fitness centres: how does it influence customers’ value, satisfaction, and repatronage intention?
16 references·11 citing·42 second hop
Customer value co-creation behaviour in fitness centres: how does it influence customers’ value, satisfaction, and repatronage intention? (2019)Customer value co-creation behaviour in f…Institutions and axioms: an extension and update of service-dominant logic (2015)Institutions and axioms: an e…Principles and Practice of Structural Equation Modeling (2012)Principles and Practice of St…Satisfaction: a behavioral perspective on the consumer (2010)Satisfaction: a behavioral pe…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Co-creation experiences: The next practice in value creation (2004)Co-creation experiences: The …Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Structural equation modeling with AMOS: basic concepts, applications, and programming (2000)Structural equation modeling …Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Assessing the effects of qual…Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…The theory of planned behavior (1991)The theory of planned behaviorOn the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Practical Issues in Structural Modeling (1987)Practical Issues in Structura…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Back-Translation for Cross-Cultural Research (1970)Back-Translation for Cross-Cu…Service encounter and repurchase intention in fitness centers: perceived value as a mediator and service innovativeness as a moderator (2022)Service encounter and repurch…Examining the Relationships Among Perceived Quality, Perceived Value, Customer Satisfaction, and Behavioral Intention in Turkish Fitness Centers (2022)Examining the Relationships A…Enhancing Patronage Intention on Online Fashion Industry in Indonesia: The Role of Value Co-Creation, Brand Image, and E-Service Quality (2022)Enhancing Patronage Intention…Can tourist value cocreation behavior enhance tour leader love? The role of perceived value (2022)Can tourist value cocreation …User-driven business model innovation: an ethnographic inquiry into Toutiao in the Chinese context (2021)User-driven business model in…The Role of Consumer Engagement in Behavioral Loyalty through Value Co-Creation in Fitness Clubs (2021)The Role of Consumer Engageme…The impact of perceived corporate social responsibility on value-in-use through customer engagement in non-profit sports clubs: the moderating role of co-production (2021)The impact of perceived corpo…Modelling perceived service quality and turnover intentions in gender‐segregated environments (2021)Modelling perceived service q…How do experiences enhance brand relationship performance and value co-creation in social commerce? The role of consumer engagement and self brand-connection (2021)How do experiences enhance br…Brand cocreation and immersion: the link between sense of brand community and attitude toward a brand (2021)Brand cocreation and immersio…Perceived service innovation in non-profit sports clubs: the antecedents and consequence (2020)Perceived service innovation …The Theory of Buyer Behavior (1971)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)Disconfirmation of consumer expectations through product trial. 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(1998)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)Coefficient Alpha and the Internal Structure of Tests (1951)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy: Toward a unifying theory of behavioral change. (1977)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)The teacher's word book of 30,000 words. (1945)Statistical principles in experimental design. (1962)Toward a Science of Translating (1964)Cross-cultural adaptation of health-related quality of life measures: Literature review and proposed guidelines (1993)A Measure of Subjective Happiness: Preliminary Reliability and Construct Validation (1999)In Search of Golden Rules: Comment on Hypothesis-Testing Approaches to Setting Cutoff Values for Fit Indexes and Dangers in Overgeneralizing Hu and Bentler's (1999) Findings (2004)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Using PLS path modeling in new technology research: updated guidelines (2016)POSITIVE PSYCHOLOGICAL CAPITAL: MEASUREMENT AND RELATIONSHIP WITH PERFORMANCE AND SATISFACTION (2007)Measurement invariance conventions and reporting: The state of the art and future directions for psychological research (2016)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)PLS-SEM: Indeed a Silver Bullet (2011)
this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives108,592 cited
  • 1991The theory of planned behavior90,729 cited
  • 2012Principles and Practice of Structural Equation Modeling38,893 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 2000Structural equation modeling with AMOS: basic concepts, applications, and programming17,968 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 1970Back-Translation for Cross-Cultural Research14,051 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2004Co-creation experiences: The next practice in value creation6,502 cited
  • 2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments6,398 cited
  • 2010Satisfaction: a behavioral perspective on the consumer6,042 cited

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1987
Practical Issues in Structural Modeling
5,797 cited
  • 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
  • Cited by

    • 2021How do experiences enhance brand relationship performance and value co-creation in social commerce? The role of consumer engagement and self brand-connection185 cited
    • 2022Enhancing Patronage Intention on Online Fashion Industry in Indonesia: The Role of Value Co-Creation, Brand Image, and E-Service Quality65 cited
    • 2022Service encounter and repurchase intention in fitness centers: perceived value as a mediator and service innovativeness as a moderator44 cited
    • 2021The impact of perceived corporate social responsibility on value-in-use through customer engagement in non-profit sports clubs: the moderating role of co-production43 cited
    • 2021The Role of Consumer Engagement in Behavioral Loyalty through Value Co-Creation in Fitness Clubs39 cited
    • 2021Modelling perceived service quality and turnover intentions in gender‐segregated environments30 cited
    • 2022Examining the Relationships Among Perceived Quality, Perceived Value, Customer Satisfaction, and Behavioral Intention in Turkish Fitness Centers28 cited
    • 2020Perceived service innovation in non-profit sports clubs: the antecedents and consequence23 cited
    • 2022Can tourist value cocreation behavior enhance tour leader love? The role of perceived value19 cited
    • 2021Brand cocreation and immersion: the link between sense of brand community and attitude toward a brand18 cited
    • 2021User-driven business model innovation: an ethnographic inquiry into Toutiao in the Chinese context18 cited