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Assessing Reliability of Social Media Data: Lessons from Mining TripAdvisor Hotel Reviews · Study

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ChapterAssessing Reliability of Social Media Data: Lessons from Mining TripAdvisor Hotel Reviews

Zheng Xiang2017

Chapter2017

Assessing Reliability of Social Media Data: Lessons from Mining TripAdvisor Hotel Reviews

Zheng Xiang · Qianzhou Du · Yufeng Ma · Weiguo Fan

15 citations·0/0 files stored·Springer eBooks

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Computational and Text Analysis Methods Digital Marketing and Social Media Sentiment Analysis and Opinion Mining

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2009Computational Social Science 2016A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism 2014What can big data and text analytics tell us about hotel guest experience and satisfaction?2014Big Questions for Social Media Big Data: Representativeness, Validity and Other Methodological Pitfalls 2014Social media for large studies of behavior 2015Hospitality and Tourism Online Reviews: Recent Trends and Future Directions 2014The power of social media analytics 2014Asymmetric effects of online consumer reviews

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2016A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourismarticle · 5 shared references 2017Effects of user-provided photos on hotel review helpfulness: An analytical approach with deep leaningarticle · 5 shared references 2017Assessing reliability of social media data: lessons from mining TripAdvisor hotel reviewsarticle · 5 shared references 2016Big Data Analytics, Tourism Design and Smart Tourismchapter · 4 shared references 2018Assessment of airport service quality: A complementary approach to measure perceived service quality based on Google reviewsarticle · 4 shared references 2020Soziologie des Digitalen - Digitale Soziologie?book · 4 shared references

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Year2017

Typechapter

Published2017-01-01

VenueSpringer eBooks

Languageen

Citations15

Files0 public / 0

ShelfComputational and Text Analysis Methods

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doi10.1007/978-3-319-51168-9_45

openalex_workW2920516529

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