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Conditions for helping relations in specialized personal social services – a client perspective on the influence of organizational struc-ture
16 references·9 citing·40 second hop
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References

  • 2005Three Approaches to Qualitative Content Analysis44,511 cited
  • 1977Institutionalized Organizations: Formal Structure as Myth and Ceremony28,271 cited
  • 2003Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness20,718 cited
  • 2002Qualitative research & evaluation methods15,582 cited
  • 1981Street-Level Bureaucracy: Dilemmas of the Individual in Public Services8,971 cited
  • 1997Interpreting Qualitative Data Methods for Analysing Talk, Text and Interaction6,866 cited
  • 2007Researching the Vulnerable973 cited
  • 1993Human Services as Complex Organizations.837 cited
  • 1983Human Service Organizations.666 cited
  • 2009Response rates in postal surveys of healthcare professionals between 1996 and 2005: An observational study493 cited
  • 2009Renewal Through Reorganization: The Value of Inconsistencies Between Formal and Informal Organization481 cited
  • 2012Ethics in Qualitative Research318 cited
  • 2010‘Like walking on eggshells’: service user views and expectations of the child protection system228 cited
  • 2001Empowering looked-after children165 cited
  • 2007'We Don't See Her as a Social Worker': A Service User Case Study of the Importance of the Social Worker's Relationship and Humanity

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126 cited
  • 2002Client's View of a Successful Helping Relationship114 cited
  • Cited by

    • 2021Perspectives on organizational structure and social services’ work with clients – a narrative review of 25 years research on social services19 cited
    • 2020Structuration processes of client-oriented and system-oriented social work practice: the view point of client documentation10 cited
    • 2022Formalist, Specialist, Pragmatist or Idealist—Approaches to Boundary Spanning in Personal Social Services8 cited
    • 2021Creeping under the skin: manifestations of client violence towards social workers in Swedish individual and family services7 cited
    • 2021Trust and mistrust in public services for people with disabilities: Analysing the gap between the perspectives of caseworkers and disabled people in Denmark6 cited
    • 2020How Substance Use Treatment Professionals Manage Organisational Tensions5 cited
    • 2021Dreaming the impossible dream? An exploratory study on the expectations of Dutch clients with multiple problems concerning the co‐production of public services5 cited
    • 2022Solidary authority – conceptualising relations of care in statutory social work with vulnerable children and families4 cited
    • 2024The specialization/collaboration paradox: Investigating specialization within child welfare as a barrier to collaboration4 cited