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Why are ratings so high in the sharing economy? Evidence based on guest perspectives
16 references·5 citing·38 second hop
Why are ratings so high in the sharing economy? Evidence based on guest perspectives (2019)Why are ratings so high in the sharing ec…A first look at online reputation on Airbnb, where every stay is above average (2020)A first look at online reputa…Why Tourists Choose Airbnb: A Motivation-Based Segmentation Study (2017)Why Tourists Choose Airbnb: A…The Rise of the Sharing Economy: Estimating the Impact of Airbnb on the Hotel Industry (2017)The Rise of the Sharing Econo…Trust and reputation in the sharing economy: The role of personal photos in Airbnb (2016)Trust and reputation in the s…Reputation and Feedback Systems in Online Platform Markets (2016)Reputation and Feedback Syste…A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism (2016)A comparative analysis of maj…Hospitality and Tourism Online Reviews: Recent Trends and Future Directions (2015)Hospitality and Tourism Onlin…Collaborative consumption: determinants of satisfaction and the likelihood of using a sharing economy option again (2015)Collaborative consumption: de…New consumer behavior: A review of research on eWOM and hotels (2013)New consumer behavior: A revi…Airbnb: disruptive innovation and the rise of an informal tourism accommodation sector (2013)Airbnb: disruptive innovation…Online Word-of-Mouth (or Mouse): An Exploration of Its Antecedents and Consequences (2006)Online Word-of-Mouth (or Mous…Doing grounded theory : issues and discussions (1998)Doing grounded theory : issue…Basics of Qualitative Research: Grounded Theory Procedures and Techniques (1993)Basics of Qualitative Researc…Basics of Qualitative Research: Grounded Theory Procedures and Techniques. (1992)Basics of Qualitative Researc…The case for motivated reasoning. (1990)The case for motivated reason…The Norm of Reciprocity: A Preliminary Statement (1960)The Norm of Reciprocity: A Pr…How Electronic Word of Mouth Matters in Peer-to-Peer Accommodation: The Role of Price and Responsiveness (2022)How Electronic Word of Mouth …Examining Airbnb guest satisfaction tendencies: a text mining approach (2022)Examining Airbnb guest satisf…What drives guests to misreport their experiences on Airbnb? A structural equation modelling approach (2020)What drives guests to misrepo…Trust in peers or in the institution? A decomposition analysis of Airbnb listings’ pricing (2020)Trust in peers or in the inst…Tours and activities in the sharing economy (2019)Tours and activities in the s…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Commitment-Trust Theory of Relationship Marketing (1994)Sharing economy: A review and agenda for future research (2016)The limits of trust-free systems: A literature review on blockchain technology and trust in the sharing economy (2018)The sharing economy and digital platforms: A review and research agenda (2018)The British and the Grand Tour (1985)The Platform Society (2018)The Handbook of Social Psychology (1969)Judgment under Uncertainty: Heuristics and Biases (1975)Confirmation Bias: A Ubiquitous Phenomenon in Many Guises (1998)Well-being : the foundations of hedonic psychology (1999)False-Positive Psychology (2011)A Theory of Cognitive Dissonance (2017)Hedonic Prices and Implicit Markets: Product Differentiation in Pure Competition (1974)The Effect of Price, Brand Name, and Store Name on Buyers' Perceptions of Product Quality: An Integrative Review (1989)The eruption of Airbnb in tourist cities: Comparing spatial patterns of hotels and peer-to-peer accommodation in Barcelona (2017)Information Systems Success: The Quest for the Dependent Variable (1992)CRITICAL QUESTIONS FOR BIG DATA (2012)Big data: a revolution that will transform how we live, work, and think (2013)Bibliometrics of social media research: A co-citation and co-word analysis (2017)Big data in tourism research: A literature review (2018)Predicting overall customer satisfaction: Big data evidence from hotel online textual reviews (2018)Grounded Theory in Practice (1999)Grounded Theory in Management Research (2003)The SAGE Handbook of Qualitative Data Analysis (2014)Competing paradigms in qualitative research. (1994)Qualitative Content Analysis (2008)Document Analysis as a Qualitative Research Method (2009)The Evolution of Reciprocal Altruism (1971)Social Capital in the Creation of Human Capital (2000)Social Exchange Theory: An Interdisciplinary Review (2005)Narrative configuration in qualitative analysis (1995)Critical Race Methodology: Counter-Storytelling as an Analytical Framework for Education Research (2002)Understanding Reliability and Validity in Qualitative Research (2015)Putting the sharing economy into perspective (2017)Algorithmic management and app‐work in the gig economy: A research agenda for employment relations and HRM (2019)Digital Economics (2019)
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References

  • 1992Basics of Qualitative Research: Grounded Theory Procedures and Techniques.29,249 cited
  • 1993Basics of Qualitative Research: Grounded Theory Procedures and Techniques17,576 cited
  • 1960The Norm of Reciprocity: A Preliminary Statement11,995 cited
  • 1990The case for motivated reasoning.9,014 cited
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  • 2017The Rise of the Sharing Economy: Estimating the Impact of Airbnb on the Hotel Industry2,374 cited
  • 2013Airbnb: disruptive innovation and the rise of an informal tourism accommodation sector1,853 cited
  • 2015Collaborative consumption: determinants of satisfaction and the likelihood of using a sharing economy option again1,314 cited
  • 2016Trust and reputation in the sharing economy: The role of personal photos in Airbnb1,294 cited
  • 2016A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism1,056 cited
  • 2013New consumer behavior: A review of research on eWOM and hotels884 cited
  • 2017Why Tourists Choose Airbnb: A Motivation-Based Segmentation Study728 cited
  • 2006Online Word-of-Mouth (or Mouse): An Exploration of Its Antecedents and Consequences644 cited
  • 2015Hospitality and Tourism Online Reviews: Recent Trends and Future Directions641 cited

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  • 2020A first look at online reputation on Airbnb, where every stay is above average601 cited
  • 2016Reputation and Feedback Systems in Online Platform Markets524 cited
  • Cited by

    • 2022How Electronic Word of Mouth Matters in Peer-to-Peer Accommodation: The Role of Price and Responsiveness27 cited
    • 2019Tours and activities in the sharing economy27 cited
    • 2020Trust in peers or in the institution? A decomposition analysis of Airbnb listings’ pricing27 cited
    • 2022Examining Airbnb guest satisfaction tendencies: a text mining approach22 cited
    • 2020What drives guests to misreport their experiences on Airbnb? A structural equation modelling approach15 cited