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Developing a Profitable Online Grocery Logistics Business: Exploring Innovations in Ordering, Fulfilment, and Distribution at Ocado
9 references·1 citing·44 second hop
Developing a Profitable Online Grocery Logistics Business: Exploring Innovations in Ordering, Fulfilment, and Distribution at Ocado (2019)Developing a Profitable Online Grocery Lo…A Study of the Toyota Production System From an Industrial Engineering Viewpoint (2019)A Study of the Toyota Product…A Bigger Slice of the Multichannel Grocery Pie: When Does Consumers’ Online Channel Use Expand Retailers’ Share of Wallet? (2016)A Bigger Slice of the Multich…Understanding Customer Experience (2015)Understanding Customer Experi…The Role of Marketing Channels in Supply Chain Management (2015)The Role of Marketing Channel…Understanding customer experience. (2007)Understanding customer experi…Extending the supply chain: Integrating operations and marketing in the online grocery industry (2005)Extending the supply chain: I…The return of online grocery shopping: a comparative analysis of Webvan and Tesco’s operational methods (2003)The return of online grocery …An exploratory analysis of extended grocery supply chain operations and home delivery (2003)An exploratory analysis of ex…Applications of case study research (1993)Applications of case study re…Digital Transformation of Grocery Delivery Services in India (2024)Digital Transformation of Gro…CUSTOMER POWER, STRATEGIC INVESTMENT, AND THE FAILURE OF LEADING FIRMS (1996)Welcome to the experience economy. (1998)Demand Management in E-Fulfillment (2004)Economic Performance and Customer Expectation in e-Fulfillment Systems: A Multi-Channel Retailer Perspective (2013)Applying Kansei engineering to design logistics services – A case of home delivery service (2015)Welcome to the experience economy (2019)Manufacturing Strategy : Text and Cases (1994)Beyond the productivity paradox (1998)Strategy and the Internet. (2001)A comparative analysis of online grocery pricing in Singapore (2007)Online Grocery Shopping: Exploring the Influence of Income, Internet Access, and Food Prices (2024)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Comparative fit indexes in structural models. (1990)Relationship between quality management practices and innovation (2012)Examining sustainable supply chain management of SMEs using resource based view and institutional theory (2017)Toward a three-dimensional framework for omni-channel (2017)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces (1997)A typology of online shoppers based on shopping motivations (2003)Store layout effects on consumer behavior in 3D online stores (2018)Extending the experience construct: an examination of online grocery shopping (2020)Marketing in the era of COVID-19 (2020)Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)The Effect of a Market Orientation on Business Profitability (1990)The Commitment-Trust Theory of Relationship Marketing (1994)Distribution systems in omni-channel retailing (2016)Investigating logistics service quality in omni-channel retailing (2017)Antecedents and Consequences of Customer Satisfaction: Do They Differ Across Online and Offline Purchases? (2018)Digital marketing strategies that Millennials find appealing, motivating, or just annoying (2011)Supermarket self-checkout service quality, customer satisfaction, and loyalty: Empirical evidence from an emerging market (2013)Consumer attitudes towards online shopping (2015)Introduction to Case Study (1997)Social Capital: A Missing Link to Disaster Recovery (2004)Using Numbers in Qualitative Research (2010)The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption (2000)Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes (2012)Customer experience management: toward implementing an evolving marketing concept (2015)Experience Marketing: Concepts, Frameworks and Consumer Insights (2011)Ensuring Supply Chain Resilience: Development and Implementation of an Assessment Tool (2013)The role of the rural tourism experience economy in place attachment and behavioral intentions (2014)Assessing changes towards lean production (1996)The seven value stream mapping tools (1997)Defining lean production: some conceptual and practical issues (2009)
this work references cited by second hop

References

  • 1993Applications of case study research7,853 cited
  • 2007Understanding customer experience.1,295 cited
  • 2019A Study of the Toyota Production System From an Industrial Engineering Viewpoint1,064 cited
  • 2015Understanding Customer Experience805 cited
  • 2005Extending the supply chain: Integrating operations and marketing in the online grocery industry270 cited
  • 2015The Role of Marketing Channels in Supply Chain Management237 cited
  • 2016A Bigger Slice of the Multichannel Grocery Pie: When Does Consumers’ Online Channel Use Expand Retailers’ Share of Wallet?104 cited
  • 2003The return of online grocery shopping: a comparative analysis of Webvan and Tesco’s operational methods63 cited
  • 2003An exploratory analysis of extended grocery supply chain operations and home delivery42 cited

Cited by

  • 2024Digital Transformation of Grocery Delivery Services in India4 cited

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