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Supermarket self-checkout usage in the United States

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References

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2016

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Use of Social Desirability Scales in Clinical Psychology: A Systematic Review

192 cited

2013The Roles of Habit, Self-Efficacy, and Satisfaction in Driving Continued Use of Self-Service Technologies189 cited

2010The influence of consumer traits and demographics on intention to use retail self‐service checkouts187 cited

Cited by

2023Feeling rewarded and entitled to be served: Understanding the influence of self- versus regular checkout on customer loyalty25 cited
2023Achieving agency within imperfect automation: Working customers and self-service technologies16 cited