SZodixStudyAcademic Library

Dashboard Shelves Open access My library Inbox Notes Write Learn Alerts

More

Ask your library Notifications Quick cite Review

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

How Technology is Changing Retail · Study

ArticleShelves

ArticleHow Technology is Changing Retail

Venkatesh Shankar2020

Article2020

How Technology is Changing Retail

Venkatesh Shankar · Kirthi Kalyanam · Pankaj Setia · Alireza Golmohammadi · Seshadri Tirunillai · John Hennessey +2 more

445 citations·0/0 files stored·Journal of Retailing

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Consumer Retail Behavior Studies Digital Innovation in Industries AI in Service Interactions

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 445 citations exist upstream.

References

1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 2019Diffusion of Innovations 1 2003Shaping Agility through Digital Options: Reconceptualizing the Role of Information Technology in Contemporary Firms1 2006Challenges and Opportunities in Multichannel Customer Management 2017Consumer and Object Experience in the Internet of Things: An Assemblage Theory Approach 2019The future of technology and marketing: a multidisciplinary perspective 2017Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns 2013Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Customer Service Performance1

Cited by

2024Factors affecting performance expectancy and intentions to use ChatGPT: Using SmartPLS to advance an information technology acceptance framework 2022The Fifth Industrial Revolution: How Harmonious Human–Machine Collaboration is Triggering a Retail and Service [R]evolution 2021Strategizing Retailing in the New Technology Era 2021Digital product innovations for the greater good and digital marketing innovations in communications and channels: Evolution, emerging issues, and future research directions

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2021Effects of characteristics of in-store retail technology on customer citizenship behaviorarticle · 4 shared references 2021Modelling Customer Engagement Behaviour in Smart Retailingarticle · 4 shared references 2020Understanding Retail Experiences and Customer Journey Managementarticle · 3 shared references 2007Identifying Cross-Channel Dissynergies for Multichannel Service Providersarticle · 3 shared references 2021Digital strategy implementation: The role of individual entrepreneurial orientation and relational capitalarticle · 3 shared references 2019Essence of digital transformation—Manifestations at large financial institutions from North Americaarticle · 3 shared references

Details

Year2020

Typearticle

Published2020-11-10

VenueJournal of Retailing

ISSN-L0022-4359

Languageen

Citations445

Files0 public / 0

ShelfConsumer Retail Behavior Studies

Identifiers

doi10.1016/j.jretai.2020.10.006

openalex_workW3099093076

Links

Imported from OpenAlex (CC0) — nothing here is generated.

2021Creating new tech entrepreneurs with digital platforms: Meta-organizations for shared value in data-driven retail ecosystems

2024Digital empowerment and win-win co-operation for green and low-carbon industrial development: Analysis of regional differences based on GMM-ANN intelligence models

2021The Future of Digital Communication Research: Considering Dynamics and Multimodality

2022How consumer digital signals are reshaping the customer journey