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An Exploration of Initial Purchase Price Dispersion and Service-Subscription Duration
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An Exploration of Initial Purchase Price Dispersion and Service-Subscription Duration (2019)An Exploration of Initial Purchase Price …Reference Price Research: Review and Propositions (2005)Reference Price Research: Rev…The Price is Unfair! A Conceptual Framework of Price Fairness Perceptions (2004)The Price is Unfair! A Concep…Consumer Perceptions of Price (Un)Fairness (2003)Consumer Perceptions of Price…Comparison processes in social judgment: Mechanisms and consequences. (2003)Comparison processes in socia…Angry Customers don't Come Back, They Get Back: The Experience and Behavioral Implications of Anger and Dissatisfaction in Services (2003)Angry Customers don't Come Ba…Frictionless Commerce? A Comparison of Internet and Conventional Retailers (2000)Frictionless Commerce? A Comp…Fairness as a Constraint on Profit Seeking: Entitlements in the Market (2000)Fairness as a Constraint on P…A Dynamic Model of Customers' Usage of Services: Usage as an Antecedent and Consequence of Satisfaction (1999)A Dynamic Model of Customers'…A Dynamic Model of the Duration of the Customer's Relationship with a Continuous Service Provider: The Role of Satisfaction (1998)A Dynamic Model of the Durati…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Social utility and decision making in interpersonal contexts. (1989)Social utility and decision m…Econometric Models for Count Data with an Application to the Patents-R & D Relationship (1984)Econometric Models for Count …A Model of Sales. (1980)A Model of Sales.The Economics of Information (1976)The Economics of InformationCategory judgment: A range-frequency model. (1965)Category judgment: A range-fr…The Economics of Information (1961)The Economics of InformationModels of Market Organization with Imperfect Information: A Survey (1973)Equilibrium Distributions of Sales and Advertising Prices (1977)Reducing Buyer Search Costs: Implications for Electronic Marketplaces (1997)Information and the Change in the Paradigm in Economics (2002)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Toward a positive theory of consumer choice (1980)Prospect theory: An analysis of decision under risk (1988)Status quo bias in decision making (1988)Loss Aversion in Riskless Choice: A Reference-Dependent Model (1991)A Theory of Fairness, Competition, and Cooperation (1999)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Understanding Customer Experience Throughout the Customer Journey (2016)A Theory of Social Comparison Processes (1954)Judgment under Uncertainty: Heuristics and Biases (1974)Judgment under Uncertainty: Heuristics and Biases (1975)On seeing human: A three-factor theory of anthropomorphism. 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REPUTATION BUILDING AND CORPORATE STRATEGY. (1990)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Prior Knowledge and the Discovery of Entrepreneurial Opportunities (2000)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)
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References

  • 1996The Behavioral Consequences of Service Quality12,400 cited
  • 1961The Economics of Information5,332 cited
  • 1984Econometric Models for Count Data with an Application to the Patents-R & D Relationship3,654 cited
  • 1976The Economics of Information3,333 cited
  • 2000Fairness as a Constraint on Profit Seeking: Entitlements in the Market3,159 cited
  • 2000Frictionless Commerce? A Comparison of Internet and Conventional Retailers2,478 cited
  • 1998A Dynamic Model of the Duration of the Customer's Relationship with a Continuous Service Provider: The Role of Satisfaction1,978 cited
  • 2004The Price is Unfair! A Conceptual Framework of Price Fairness Perceptions1,537 cited
  • 2003Comparison processes in social judgment: Mechanisms and consequences.1,413 cited
  • 1980A Model of Sales.1,402 cited
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  • 1965Category judgment: A range-frequency model.1,113 cited
  • 2003Consumer Perceptions of Price (Un)Fairness1,094 cited
  • 2003Angry Customers don't Come Back, They Get Back: The Experience and Behavioral Implications of Anger and Dissatisfaction in Services

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