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Cited by

• 2003Electronic window dressing: impression management with Websites147 cited
• 2003Emotional and Physiological Processes and Positive Intervention Strategies103 cited
• 2013Attachment and Autonomy in the Workplace60 cited
• 2008Drama in the dining room: theatrical perspectives on the foodservice encounter50 cited
• 2017Understanding the relationships among internal marketing practices, job satisfaction, service quality and customer satisfaction: an empirical investigation of Saudi Arabia’s service employees48 cited
• 2006The Relevance of Authenticity in Personal Selling: Is Genuineness an Asset or Liability?47 cited
• 2006An empirical of service quality model from the viewpoint of management45 cited
• 2014Social sexual behavior at work35 cited
• 2010Investigating the unique predictability and boundary conditions of applicant physical attractiveness and non‐verbal behaviours on interviewer evaluations in job interviews34 cited
• 2003Gerenciamento de impressões: em busca de legitimidade organizacional27 cited
• 1998Internes Marketing als neue Schwerpunktsetzung für das Personalmanagement in Dienstleistungsunternehmen21 cited