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The good, the bad and the ugly: Three faces of social media usage by local governments
16 references·6 citing·44 second hop
The good, the bad and the ugly: Three faces of social media usage by local governments (2019)The good, the bad and the ugly: Three fac…Handbook on Political Trust (2017)Handbook on Political TrustAdvances in Social Media Research: Past, Present and Future (2017)Advances in Social Media Rese…Social media effects on fostering online civic engagement and building citizen trust and trust in institutions (2014)Social media effects on foste…Citizens' engagement on local governments' Facebook sites. An empirical analysis: The impact of different media and content types in Western Europe (2014)Citizens' engagement on local…PERSONALIZED CAMPAIGNS IN PARTY-CENTRED POLITICS (2013)PERSONALIZED CAMPAIGNS IN PAR…Connecting citizens and local governments? 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References

  • 2010Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies2,303 cited
  • 2001Parties without partisans: political change in advanced industrial democracies1,908 cited
  • 2017Advances in Social Media Research: Past, Present and Future1,288 cited
  • 2012Local e-government 2.0: Social media and corporate transparency in municipalities902 cited
  • 2012An Open Government Maturity Model for social media-based public engagement724 cited
  • 2013PERSONALIZED CAMPAIGNS IN PARTY-CENTRED POLITICS711 cited
  • 2012Social media use by government: From the routine to the critical565 cited
  • 2004Citizen interaction with e-government: From the streets to servers?530 cited
  • 2014Citizens' engagement on local governments' Facebook sites. An empirical analysis: The impact of different media and content types in Western Europe505 cited
  • 2013Connecting citizens and local governments? Social media and interactivity in major U.S. cities459 cited
  • 2005Does managerial orientation matter? The adoption of reinventing government and e‐government at the municipal level*433 cited
  • 2000Patterns of Internet and Traditional News Media Use in a Networked Community425 cited
  • 2014Social media effects on fostering online civic engagement and building citizen trust and trust in institutions402 cited
  • 2003

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Preaching to the Converted?
389 cited
  • 2012Local E‐Government in the United States: Transformation or Incremental Change?383 cited
  • 2017Handbook on Political Trust383 cited
  • Cited by

    • 2020Determinants of citizens' intention to engage in government-led electronic participation initiatives through Facebook81 cited
    • 2020Assessing social media use in Dutch municipalities: Political, institutional, and socio-economic determinants72 cited
    • 2022Understanding issues with stakeholders participation processes : A conceptual model of SPPs' dimensions of issues15 cited
    • 2023Creativity in policy capacity: Organizational and individual determinants14 cited
    • 2022Strategic communication? Measurement and evaluation of Twitter use among municipal governments13 cited
    • 2025Exploring the Challenges of Generative AI on Public Sector Communication in Europe12 cited