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Social innovation in service: a conceptual framework and research agenda
16 references·16 citing·43 second hopsampled
Social innovation in service: a conceptual framework and research agenda (2019)Social innovation in service: a conceptua…Transforming Our World: The 2030 Agenda for Sustainable Development (2018)Transforming Our World: The 2…Meta‐analysis of the impact of positive psychological capital on employee attitudes, behaviors, and performance (2011)Meta‐analysis of the impact o…Compassion: An evolutionary analysis and empirical review. (2010)Compassion: An evolutionary a…Psychological Capital: Developing the Human Competitive Edge (2006)Psychological Capital: Develo…Social entrepreneurship research: A source of explanation, prediction, and delight (2005)Social entrepreneurship resea…Personality, Culture, and Subjective Well-Being: Emotional and Cognitive Evaluations of Life (2002)Personality, Culture, and Sub…Subjective well-being: Three decades of progress. (1999)Subjective well-being: Three …What Good Are Positive Emotions? (1998)What Good Are Positive Emotio…SOCIAL STRUCTURAL CHARACTERISTICS OF PSYCHOLOGICAL EMPOWERMENT. (1996)SOCIAL STRUCTURAL CHARACTERIS…Clarifying the Entrepreneurial Orientation Construct and Linking It To Performance (1996)Clarifying the Entrepreneuria…ASSESSING THE WORK ENVIRONMENT FOR CREATIVITY. (1996)ASSESSING THE WORK ENVIRONMEN…The structure of psychological well-being revisited. (1995)The structure of psychologica…Putting the Service-Profit Chain to Work (1994)Putting the Service-Profit Ch…Assessing subjective well-being: Progress and opportunities (1994)Assessing subjective well-bei…Emotion And Adaptation (1991)Emotion And AdaptationOrganizational Culture and Marketing: Defining the Research Agenda (1989)Organizational Culture and Ma…RAISE: leveraging responsible AI for service excellence (2024)RAISE: leveraging responsible…Assessing the Effectiveness of Environmental Sustainability Performance Communication in Tourism: Mediation and Moderation Effects (2023)Assessing the Effectiveness o…An integrated path framework of tourism and hospitality social entrepreneurship: a systematic literature review (2023)An integrated path framework …Addressing the grand challenges of poverty with data‐driven creative service offerings (2023)Addressing the grand challeng…A review of sustainable entrepreneurship practices and their impact on long-term business viability (2023)A review of sustainable entre…Environmental, Social and Governance (ESG) metrics do not serve services customers: a missing link between sustainability metrics and customer perceptions of social innovation (2022)Environmental, Social and Gov…Enabling a service thinking mindset: practices for the global service ecosystem (2022)Enabling a service thinking m…Impact of Social Entrepreneurial Factors on Sustainable Enterprise Development: Mediating Role of Social Network and Moderating Effect of Government Regulations (2021)Impact of Social Entrepreneur…Enabling Cocreation With Transformative Interventions: An Interdisciplinary Conceptualization of Consumer Boosting (2021)Enabling Cocreation With Tran…Uncovering the dark side of gamification at work: Impacts on engagement and well-being (2020)Uncovering the dark side of g…Tourism multi‐sided platforms and the social innovation trajectory: The case of Airbnb (2020)Tourism multi‐sided platforms…Insights from corporate social innovation: a research agenda (2020)Insights from corporate socia…Customer engagement and relationships in multi-actor service ecosystems (2020)Customer engagement and relat…Creating hospitable service systems for refugees during a pandemic: leveraging resources for service inclusion (2020)Creating hospitable service s…Transformative service research, service design, and social entrepreneurship (2019)Transformative service resear…Humanistic Management of Social Innovation in Service (SIS): an Interdisciplinary Framework (2019)Humanistic Management of Soci…Intraclass correlations: Uses in assessing rater reliability. 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References

  • 2018Transforming Our World: The 2030 Agenda for Sustainable Development19,350 cited
  • 1999Subjective well-being: Three decades of progress.12,870 cited
  • 1991Emotion And Adaptation12,682 cited
  • 1995The structure of psychological well-being revisited.10,270 cited
  • 1996Clarifying the Entrepreneurial Orientation Construct and Linking It To Performance10,148 cited
  • 1998What Good Are Positive Emotions?6,063 cited
  • 1996ASSESSING THE WORK ENVIRONMENT FOR CREATIVITY.6,028 cited
  • 2005Social entrepreneurship research: A source of explanation, prediction, and delight4,009 cited
  • 1994Putting the Service-Profit Chain to Work3,732 cited
  • 2002Personality, Culture, and Subjective Well-Being: Emotional and Cognitive Evaluations of Life3,437 cited
  • 1994Assessing subjective well-being: Progress and opportunities2,314 cited
  • 2010Compassion: An evolutionary analysis and empirical review.2,199 cited
  • 2006Psychological Capital: Developing the Human Competitive Edge2,067 cited
  • 2011Meta‐analysis of the impact of positive psychological capital on employee attitudes, behaviors, and performance1,842 cited
  • 1996SOCIAL STRUCTURAL CHARACTERISTICS OF PSYCHOLOGICAL EMPOWERMENT.

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1,809 cited
  • 1989Organizational Culture and Marketing: Defining the Research Agenda1,802 cited
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