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Linking authentic leadership to salespeople's service performance: The roles of job crafting and human resource flexibility
16 references·16 citing·39 second hopsampled
Linking authentic leadership to salespeople's service performance: The roles of job crafting and human resource flexibility (2019)Linking authentic leadership to salespeop…A Beginner's Guide to Structural Equation Modeling (2015)A Beginner's Guide to Structu…Getting to the “COR” (2014)Getting to the “COR”Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Sources of Method Bias in Soc…Common Method Bias in Regression Models With Linear, Quadratic, and Interaction Effects (2009)Common Method Bias in Regress…Authentic Leadership: Development and Validation of a Theory-Based Measure† (2007)Authentic Leadership: Develop…Authentic leadership development: Getting to the root of positive forms of leadership (2005)Authentic leadership developm…Testing Mediational Models With Longitudinal Data: Questions and Tips in the Use of Structural Equation Modeling. (2003)Testing Mediational Models Wi…The Influence of Culture, Community, and the Nested‐Self in the Stress Process: Advancing Conservation of Resources Theory (2001)The Influence of Culture, Com…Crafting a Job: Revisioning Employees as Active Crafters of Their Work (2001)Crafting a Job: Revisioning E…Accounting for common method variance in cross-sectional research designs. (2001)Accounting for common method …Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions (2000)Multilevel Theory, Research, …Conservation of resources: A new attempt at conceptualizing stress. (1989)Conservation of resources: A …Organizational Citizenship Behavior: The Good Soldier Syndrome. (1988)Organizational Citizenship Be…On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Estimating within-group interrater reliability with and without response bias. (1984)Estimating within-group inter…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Does workplace ostracism lead to knowledge hiding? Modeling workplace withdrawal as a mediator and authentic leadership as a moderator (2024)Does workplace ostracism lead…Bridging the Gap Between High-Performance Work System and Organizational Performance: Role of Organizational Agility, Transformational Leadership, and Human Resource Flexibility (2024)Bridging the Gap Between High…A Systematic Literature Review of Authentic Leadership in Tourism and Hospitality: A Call for Future Research (2024)A Systematic Literature Revie…A reductionistic or holistic approach? The impacts of fit patterns of supplier and customer integration on company and supply chain performance (2024)A reductionistic or holistic …Total Interpretive Structural Modeling-Polarity (TISM-P) to analyze the impact of energy on the sustainability performance of hotels: a case study (2023)Total Interpretive Structural…Service Employees’ Mindfulness and Job Crafting amid COVID-19: The Roles of Resilience, Organizational Health Climate, and Health-Oriented Leadership (2023)Service Employees’ Mindfulnes…Revolutionizing services with cutting-edge technologies post major exogenous shocks (2023)Revolutionizing services with…How self-leadership promotes job crafting: Based on the perspective of self-determination theory (2023)How self-leadership promotes …Do salesforce management systems actually drive salesperson intentions? (2023)Do salesforce management syst…21st century leadership research in hospitality management: a state-of-the-art systematic literature review (2023)21st century leadership resea…How and when authentic leadership promotes prosocial service behaviors: A moderated mediation model (2022)How and when authentic leader…Does service-sales ambidexterity matter in business-to-business service recovery? A perspective through salesforce control system (2022)Does service-sales ambidexter…Ambidextrous Leadership and Service Recovery Performance Under B2B Selling Context: An Examination Through Service Innovation Capability (2022)Ambidextrous Leadership and S…Understanding the Antecedents and Consequences of Service-Sales Ambidexterity: A Motivation-Opportunity-Ability (MOA) Framework (2021)Understanding the Antecedents…Linking frontline hotel employees’ job crafting to service recovery performance: The roles of harmonious passion, promotion focus, hotel work experience, and gender (2021)Linking frontline hotel emplo…Contextual antecedents of job crafting: review and future research agenda (2021)Contextual antecedents of job…Firm Resources and Sustained Competitive Advantage (1991)Self-Efficacy: The Exercise of Control (1999)Firm resources and sustained competitive advantage (2004)Ethical leadership: A review and future directions (2006)Leadership: Current Theories, Research, and Future Directions (2008)Servant Leadership: A Review and Synthesis (2010)Statistical Theories of Mental Test Scores (1969)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations (2012)Understanding the association between socioeconomic status and physical health: Do negative emotions play a role? 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(2003)Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies (2012)Servant Leadership: A systematic review and call for future research (2018)Common Method Bias: It's Bad, It's Complex, It's Widespread, and It's Not Easy to Fix (2023)Significance tests and goodness of fit in the analysis of covariance structures. (1980)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)The benefits of being present: Mindfulness and its role in psychological well-being. (2003)Reporting Structural Equation Modeling and Confirmatory Factor Analysis Results: A Review (2006)AFFECT- AND COGNITION-BASED TRUST AS FOUNDATIONS FOR INTERPERSONAL COOPERATION IN ORGANIZATIONS. (1995)Self‐determination theory and work motivation (2005)Social Exchange Theory: An Interdisciplinary Review (2005)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)PLS-SEM: Indeed a Silver Bullet (2011)Well-being : the foundations of hedonic psychology (1999)The job demands-resources model of burnout. (2001)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1989Conservation of resources: A new attempt at conceptualizing stress.18,137 cited
  • 2011Sources of Method Bias in Social Science Research and Recommendations on How to Control It15,698 cited
  • 2001Accounting for common method variance in cross-sectional research designs.8,464 cited
  • 2001The Influence of Culture, Community, and the Nested‐Self in the Stress Process: Advancing Conservation of Resources Theory7,113 cited
  • 2015A Beginner's Guide to Structural Equation Modeling6,602 cited
  • 1988Organizational Citizenship Behavior: The Good Soldier Syndrome.5,591 cited
  • 2005Authentic leadership development: Getting to the root of positive forms of leadership5,469 cited
  • 2001Crafting a Job: Revisioning Employees as Active Crafters of Their Work4,957 cited
  • 2000Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions4,907 cited
  • 1984Estimating within-group interrater reliability with and without response bias.4,773 cited
  • 2003Testing Mediational Models With Longitudinal Data: Questions and Tips in the Use of Structural Equation Modeling.3,601 cited
  • 2007Authentic Leadership: Development and Validation of a Theory-Based Measure†

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3,466 cited
  • 2014Getting to the “COR”3,350 cited
  • 2009Common Method Bias in Regression Models With Linear, Quadratic, and Interaction Effects2,700 cited
  • Cited by

    • 2021Understanding the Antecedents and Consequences of Service-Sales Ambidexterity: A Motivation-Opportunity-Ability (MOA) Framework87 cited
    • 2021Linking frontline hotel employees’ job crafting to service recovery performance: The roles of harmonious passion, promotion focus, hotel work experience, and gender83 cited
    • 2021Contextual antecedents of job crafting: review and future research agenda64 cited
    • 202321st century leadership research in hospitality management: a state-of-the-art systematic literature review50 cited
    • 2022Does service-sales ambidexterity matter in business-to-business service recovery? A perspective through salesforce control system37 cited
    • 2024Bridging the Gap Between High-Performance Work System and Organizational Performance: Role of Organizational Agility, Transformational Leadership, and Human Resource Flexibility36 cited
    • 2022How and when authentic leadership promotes prosocial service behaviors: A moderated mediation model35 cited
    • 2023Service Employees’ Mindfulness and Job Crafting amid COVID-19: The Roles of Resilience, Organizational Health Climate, and Health-Oriented Leadership34 cited
    • 2023Do salesforce management systems actually drive salesperson intentions?33 cited
    • 2024A Systematic Literature Review of Authentic Leadership in Tourism and Hospitality: A Call for Future Research32 cited
    • 2022Ambidextrous Leadership and Service Recovery Performance Under B2B Selling Context: An Examination Through Service Innovation Capability31 cited
    • 2023How self-leadership promotes job crafting: Based on the perspective of self-determination theory29 cited
    • 2023Revolutionizing services with cutting-edge technologies post major exogenous shocks25 cited
    • 2024A reductionistic or holistic approach? The impacts of fit patterns of supplier and customer integration on company and supply chain performance18 cited
    • 2023Total Interpretive Structural Modeling-Polarity (TISM-P) to analyze the impact of energy on the sustainability performance of hotels: a case study17 cited
    • 2024Does workplace ostracism lead to knowledge hiding? Modeling workplace withdrawal as a mediator and authentic leadership as a moderator16 cited