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How to predict explicit recommendations in online reviews using text mining and sentiment analysis
11 references·1 citing·48 second hop
How to predict explicit recommendations in online reviews using text mining and sentiment analysis (2019)How to predict explicit recommendations i…How Language Shapes Word of Mouth's Impact (2016)How Language Shapes Word of M…A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism (2016)A comparative analysis of maj…Why do travelers trust TripAdvisor? Antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth (2015)Why do travelers trust TripAd…What can big data and text analytics tell us about hotel guest experience and satisfaction? (2014)What can big data and text an…Mining Text Data (2012)Mining Text DataVacationers and eWOM: Who Posts, and Why, Where, and What? (2010)Vacationers and eWOM: Who Pos…The impact of e-word-of-mouth on the online popularity of restaurants: A comparison of consumer reviews and editor reviews (2010)The impact of e-word-of-mouth…Electronic Meal Experience: A Content Analysis of Online Restaurant Comments (2010)Electronic Meal Experience: A…An Analysis of Word-of-Mouse Ratings and Guest Comments of Online Hotel Distribution Sites (2010)An Analysis of Word-of-Mouse …Are hotels serving quality? An exploratory study of service quality in the Scottish hotel sector (2007)Are hotels serving quality? A…The Effect of Word of Mouth on Sales: Online Book Reviews (2006)The Effect of Word of Mouth o…Causal recipes of customer loyalty in a sharing economy: Integrating social media analytics and fsQCA (2024)Causal recipes of customer lo…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Principles and Practice of Structural Equation Modeling (2012)Customer engagement with tourism social media brands (2016)What makes an online consumer review trustworthy? (2016)Smart tourism technologies in travel planning: The role of exploration and exploitation (2017)Work and the Nature of Man. (1967)Content Analysis: An Introduction to its Methodology. 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References

  • 2006The Effect of Word of Mouth on Sales: Online Book Reviews5,993 cited
  • 2016A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism1,056 cited
  • 2012Mining Text Data951 cited
  • 2014What can big data and text analytics tell us about hotel guest experience and satisfaction?949 cited
  • 2015Why do travelers trust TripAdvisor? Antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth881 cited
  • 2010The impact of e-word-of-mouth on the online popularity of restaurants: A comparison of consumer reviews and editor reviews761 cited
  • 2010Vacationers and eWOM: Who Posts, and Why, Where, and What?521 cited
  • 2010Electronic Meal Experience: A Content Analysis of Online Restaurant Comments381 cited
  • 2010An Analysis of Word-of-Mouse Ratings and Guest Comments of Online Hotel Distribution Sites226 cited
  • 2007Are hotels serving quality? An exploratory study of service quality in the Scottish hotel sector214 cited
  • 2016How Language Shapes Word of Mouth's Impact199 cited

Cited by

  • 2024Causal recipes of customer loyalty in a sharing economy: Integrating social media analytics and fsQCA23 cited

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