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Consumer return policies in presence of a P2P market · Study

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ArticleConsumer return policies in presence of a P2P market

Tingting Li2019

Article2019

Consumer return policies in presence of a P2P market

Tingting Li · Jinxing Xie · Xin Liu

50 citations·0/0 files stored·Omega

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Supply Chain and Inventory Management Consumer Market Behavior and Pricing Sustainable Supply Chain Management

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References

2008Strategic Customer Behavior, Commitment, and Supply Chain Performance 2010“Bricks and Clicks”: The Impact of Product Returns on the Strategies of Multichannel Retailers 2008Consumer Returns Policies and Supply Chain Performance 1995Money back guarantees in retailing: matching products to consumer tastes 1998Return policies and the optimal level of “hassle”2009Optimal Restocking Fees and Information Provision in an Integrated Demand-Supply Model of Product Returns 1996Customer Return Policies for Experience Goods 2011Managing Consumer Returns in a Competitive Environment

Cited by

2022Information provision under showrooming and webrooming 2020Managing consumer returns with technology-enabled countermeasures 2023Lenient vs. stringent returns policies in the presence of fraudulent returns: The role of customers’ fairness perceptions 2022A strategic analysis of virtual showrooms deployment in online retail platforms 2021Design of win-win return policies for online retailers

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2019Taking stock of consumer returns: A review and classification of the literaturearticle · 10 shared references 2014Consumer returns policies with endogenous deadline and supply chain coordinationarticle · 10 shared references 2018Managing Opportunistic Consumer Returns in Retail Operationsarticle · 10 shared references 2022Bracketing of purchases to manage size uncertainty: Should online retailers be worried?article · 10 shared references 2021Understanding product returns: A systematic literature review using machine learning and bibliometric analysisreview · 9 shared references 2017Optimizing the return window for online fashion retailers with closed-loop refurbishmentarticle · 9 shared references

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Year2019

Typearticle

Published2019-07-24

VenueOmega

ISSN-L0305-0483

Languageen

Citations50

Files0 public / 0

ShelfSupply Chain and Inventory Management

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doi10.1016/j.omega.2019.07.008

openalex_workW2962872767

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2021

Information strategy in a supply chain under asymmetric customer returns information

2023Incorporating social learning into the optimal return and pricing decisions of online retailers

2024Sales pricing models based on returns: Bundling vs. add-on